Zerenity Hotel & Suites

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

cleanliness: 100% clean transport access: excellent transport access. It is roughly two blocks away from the primary Cebu IT Park Transport Terminal. hotel location: The hotel is a short 1- to 3-minute walk (around 100 to 200 meters) from the boundary of Cebu IT Park. Guests can easily walk to local hotspots like the Sugbo Mercado food market, Ayala Malls Central Bloc, and the Garden Bloc dining enclave, 7-Eleven, and even small karenderyas outside.

Zerenity Hotels have once again exceeded expectations, reminding us why they remain a trusted choice for comfort, quality, and exceptional service. Every detail of our stay reflected their commitment to excellence—from the spotless rooms and inviting ambiance to the courteous staff who made us feel at home. What truly elevated this visit was the way they accommodated my parents’ request to select a different room based on their personal preference. The staff handled the situation with grace, patience, and genuine understanding, ensuring that my parents felt valued and respected. This thoughtful gesture highlighted the hotel’s dedication not only to maintaining high standards but also to tailoring the experience to each guest’s needs. It’s rare to find such flexibility and attentiveness, and it made our stay even more memorable. Zerenity Hotels consistently deliver more than just a place to rest; they create lasting impressions that keep us coming back with confidence and gratitude.

The hotel experience was great. It was great considering how affordable it is. The room is clean and very accommodating staff. Good food as well!

GOOD: - Rooms come in petite size and have the bare essentials for a comfortable short term stay. But not for guests with big luggages. -The staff is very friendly and helpful specially Joshua and Linda during breakfast. - Breakfast buffet spread is commensurate to the price. Options maybe limited but almost all were well cooked! - Ayala Central Bloc Mall and Sugbo Mercado are just two blocks away. COULD BE IMPROVED: - TV is not internet ready...no Netflix or YouTube. Cable channels only. - Shower had only lukewarm water but pressure was good.

The hotel is very clean, as the staff are well-organized.

The location is 100% highly recommended, just walking distance in IT park. Beside is 7-11 with available ATM, if you're budget is tight carenderia and sari-sari store is just beside of the hotel as well. Walking distance from Ayala Mall, Mcdonalds, Sugbo Mercado and etc. Very convinient, also the staff are so kind, the room is very clean with functional hot and cold shower and AC. I will be back here.

Overall, we had a pleasant stay at the hotel. The staff were friendly and the service was consistently good throughout our visit. However, we were disappointed to discover an unexpected charge for an extra bed only after we had checked out. The cost was quite high, and we were not informed about this fee in advance. Clearer communication on additional charges would have made our experience much better.

Convenient Location and Hassle-Free Stay! Zerenity Hotel & Suites is a great choice if you’re looking for easy access and comfort in the heart of the city. The location is very convenient — just a short walk or quick ride to malls, restaurants, and business centers. Whether you’re in Cebu for work or leisure, everything you need is nearby. Check-in was smooth, and the staff were friendly and accommodating. The rooms are clean, comfortable, and well-maintained — perfect for resting after a busy day. Plus, there’s reliable Wi-Fi and enough space to work if needed. Overall, I highly recommend Zerenity for anyone who values accessibility and convenience without compromising comfort.

I had a great stay at this hotel! The front office and all the staff were very warm, accommodating, and helpful throughout my visit. The rooms and hallways were clean and well-maintained, creating a comfortable and relaxing atmosphere. I also really enjoyed the food, everything was delicious and well-prepared. Overall, a wonderful experience and I will definitely go back!

We had a wonderful stay here! The staff were all friendly and accommodating—special thanks to Kuya Guard for his kindness. The location in IT Park is ideal, with plenty of establishments nearby, plus easy access to the transport terminal and Sugbo Mercado, all within walking distance. Our room was clean and the bed was very comfortable. Aside from the occasionally spotty WiFi, everything was nearly perfect.