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2 adults, 1 room

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Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23(Serpong)See map

€ 59.25per night

This is the cheapest price in 30 days, based on the rates on 30 Nov

Top reasons for booking
Shuttle service
This hotel offers a shuttle service
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
4.3/5Great 302 reviews
Reviews summary
Convenient location near malls and airport. Friendly, helpful staff. Clean rooms, comfortable beds, and excellent pool and amenities. Peaceful atmosphere with reasonable rates.
Exploring the area
Tangerang Tanah Tinggi Station, 7.7km, About 14 mins from hotel by car
Soekarno-Hatta International Airport, 13.1km, About 15 mins from hotel by car
Sutera Olivia, 1.1km, About 18 mins from hotel by foot
11
Privilege Twin Room
2 beds

32 m²

4
Superior Queen Room
1 double bed or bigger

26 m²

No pictures available yet
SUPERIOR, QUEEN BED
1 double bed or bigger

26.0 m²

9
Privilege Double Room
1 double bed or bigger

32 m²

No pictures available yet
Superior Room
2 beds

26.0m² m²

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Reviews

Read all reviews
4.3/5.0

Great

302 reviews
Location
4.5
Services offered
4.5
Cleanliness
4.3
Atmosphere & facilities
4.4
Reviews summary
From real reviews, powered by AI
Overall impression
Convenient location near malls and airport. Friendly, helpful staff. Clean rooms, comfortable beds, and excellent pool and amenities. Peaceful atmosphere with reasonable rates.
Location
Walking distance to Living World mall, restaurants, and shops. Easy access to public transport and taxis. Safe environment near the airport and offices.
Services offered
Friendly, efficient, and amazing staff providing personalized service. Attentive pool personnel. Multilingual assistance, concierge, and housekeeping consistently helpful.
Cleanliness
Rooms consistently clean and cozy. Water cooler provided for drinking water. Immaculately clean property with well-maintained public areas.
Atmosphere & facilities
Peaceful atmosphere. Nice rooftop pool and gym. Comfortable rooms with modern amenities. Good breakfast selection and stylish design.
All
4.5+
3.0+
Topan
Reviewed: 12 May 2026

5.0/5.0

Fantastic
Clean room
KOK HONG
Reviewed: 13 Mar 2026

4.0/5.0

Great
Staffs are friendly n room is clean. Will stay again next trip.
Lawrence Eng Yew
Reviewed: 23 Jan 2026

4.0/5.0

Great

For business

Near to mall
Winda
Reviewed: 30 Dec 2025

5.0/5.0

Fantastic
Clean and cozy
Micheline
Reviewed: 17 Nov 2025

4.0/5.0

Great

Stayed with partner · For business and leisure

VERY KIND STAFF CLEAN ROOM GOOD BREAKFAST
Noble
Reviewed: 5 Jul 2025

2.0/5.0

Below average
Room with shower that has no cold water (not safe). Room was changed 2 times. Still some amenities didn't work. Noisy as it has construction in the property. Hotel should be more transparent of the construction.
Ted
Reviewed: 1 Feb 2025

4.0/5.0

Great

Stayed with partner

My stay was wonderful. My room was comfortable and had a good night sleep. I really loved the pool and the gym. The staff was amazing. The staff near the pool was excellent and alway attentive. Location is great and feels safe. The hotel is near a mall and many restaurants and shopping which makes it very convenient. I would stay here again.
Foo yin
Reviewed: 13 Jan 2025

4.0/5.0

Great

For business

A convenient and cheap rate.
Verified traveler
Reviewed: 10 Jan 2025

3.0/5.0

Good

For business

Location is good but the rooms are looking tired. Room is not that clean but that could be due to the older fixtures. Not enough lights in room making it too dark for work. Desk light is not bright at all. Breakfast have dropped in standard.
YEN SHEN
Reviewed: 2 Oct 2024

5.0/5.0

Fantastic
This hotel is not far from airport and walkable distance to shopping mall.

Overview

Mercure Serpong Alam Sutera

First open:2013-01-01
Rooms:171
Floors:8
Star rating:

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

Description

Located in South Tangerang, Mercure Serpong Alam Sutera is in the business district, a 3-minute drive from Living World and 6 minutes from Summarecon Mall Serpong. This family-friendly hotel is 4 mi (6.4 km) from Ocean Park and 4.6 mi (7.3 km) from Scientia Square Park.

See all

Exploring the area

Transport

Tangerang Tanah Tinggi Station

Train stations
7.7km

Soekarno-Hatta International Airport

Airports
13.1km

Attractions

Sutera Olivia

1.1km

Happy Healthy Reflexology & Family Massage Alam Sutera

1.4km

Gading Raya Golf Course

1.8km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
General
Free parking
Buggy service (additional charge)
Free shuttle service
Non-smoking throughout
Elevator
Accessibility
Housekeeping
Wedding services
Airport transportation(additional charge)
Free bicycles on site
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
ATM/Bank
Health & fitness
Kids swimming pool
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Wheelchairs available on site
Food & drink
Poolside bar
Breakfast service (additional charge)
Activities
Games
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 16:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 16 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately IDR 208000 for adults and IDR 104000 for children

Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by Mint & Pepper, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.

See all policies

Stays nearby

1/5

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5.0/5
Fantastic
1 reviews
800m from Transmart Carrefour Tangerang Center,Tangerang District,Tangerang
Clean and tidy
€41.67
Incl. taxes & fees: €45.84
1/5

Hotel Tentrem Jakarta

5.0/5
Fantastic
48 reviews
800m from Sutera Olivia,Serpong Utara,South Tangerang
Fitness
Business center
€111.23
Incl. taxes & fees: €122.35
1/5

Cove Carstensz BSD

900m from Greenwich Park Cluster Mayfield BSD City,Pagedangan,Tangerang Regency
€43.30
Incl. taxes & fees: €43.30
1/5

Model J Hotel BSD Carstensz

800m from Greenwich Park Cluster Mayfield BSD City,Pagedangan,Tangerang Regency
Fitness
€85.36
Incl. taxes & fees: €93.90
1/5

Harris Hotel & Convention Serpong

200m from Summarecon Mall Serpong,Kelapa Dua,Tangerang Regency
Fitness
€76.38
Incl. taxes & fees: €84.02
1/5

Atria Hotel Gading Serpong

4.2/5
Great
178 reviews
600m from Summarecon Mall Serpong,Kelapa Dua,Tangerang Regency
Business center
€73.04
Incl. taxes & fees: €73.04
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