Crisol Guadalupe

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff was rude, no information on anything we ask, they put Us on a room with no even a number next to the reception , look like a staff room, the cover of the bed was super dirty, we ask for a clean one, the lady come check with out saying anything, come back to the room and drop the comforter on the top of the bed and left, the entrance of the hotel was at the alley, next to a bar, men’s peeps next to the entrance, horrible experience at that hotel, breakfast was mediocre and the room also smells really bad and dirty. Don’t go to this place!

Staff very good,location is excellent near Alhambra, very close to city center,transportation just short walk away

This hotel is located right accross the Alhambra, which is very convenient, also has the bus stop that will bring you to the centro and to Albaicin. The staff were very friendly and helpful. The hotel is old but clean. Our room can benefit to a few upgrades like plug ins at the bedside table. We used an extension cord coming from the main outlet where the TV, kettle and fridge are plugged in. A couple of time the breaker pop when we used the kettle. But overall, the hotel is good. If you are in for convenience on location and close to Alhambra, this is a great hotel.

Very nice place, central location. Will stay again.

Very nice hotel, the staff were so nice and very helpful. Excellent proximity to Alhambra, restaurants and busses to the center.

Fantastic location for the Alhambra, just 3 minutes walk. However, a 15-20 minute walk to the town down a steep hill. We moved to a room with a balcony and view of countryside and glimpses of the Alhambra having originally been assigned a small room with a view of a wall which we didn't find acceptable for the price.

Location was good. I enjoyed one night stay with family .

Basic hotel in the heart of tourist land. I stayed there because of available parking across the street. Not cheap, but convenient parking. Breakfast was OK. Staff was helpfull. A store next door was easy to get bottled water. Nearby 4 star hotel has a decent buffet. There is also a small sandwich shop next door. Walkable to the center of town, though get a cab on the way back. No a/c till it gets to be summer. The staff were kind enough to provide me with a fan, open the windows and I was a happy camper.

Best part of Granada! If going to the Alhambra, for sure stay here. It’s walking distance! The hotel is quaint and charming, full of personality but it’s clean and neat. Get the room with a balcony and eat your dinner and breakfast there! The staff is wonderful and friendly. Honestly, this was my favorite part of being in Granada.

Clean room, pleasant staff