Urban Manor Hotel Annex

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The property is just average. No refrigerator and no breakfast . Just overnight stay is ok , close to the mall. But cleanliness is maintained. Staff is accommodating.

No refrigerator...no kettle...no cups or glasses. Brownout (powercut) and no generator First 'bad' hotel experience in 50 years.

Staff are accommodating and friendly, resolved quickly for any requests or issue of the guests, overall was excellent.

Easy parking. There were bedbugs.

The rooms are in the 3rd floor only with no elevators. It is not good for senior citizens like us. It should be mentioned in the room description so as not to mislead prospective customers. No resto nor lobby on the ground floor. Guests have to cross a major street to check in or eat, since the staff services are in the other building across a major road. Very inconvenient for guests

Location was perfect...Room is clean with very good amenities...Stay was value for money...

Rooms were cleaned everyday, services were very good, need to have elevators for your annex building coz it is not convenient for the senior citizen, the location is good and not crowded.

The annex is around 100 meters away from the main where the lobby is located. We were told they cannot provide the transportation service despite our heavy luggage and heavy downpour!! We were eventually guided to our room after 1 hour of waiting for the rain to stop! When we went to our room, the locks are not working!!!!!!!!!! I am a frequent traveller and this is definitely one of the worst services ever!!!!

worst stay ever! keycard not working im about to take a bath then i realized there is no towel provided good thing i have my own towel since i went from a beach trip. dude towel is a basic thing if you stay in a hotel. no telephone in the room if you need something go down from 3rd floor to ground there is no elevator and ask the guard if you need anything no receptionist or whatever since its just extension of their main bldg 😣

I arrived there l told her l have reservation for..... name 0k. do u have recipient l have confirmation and recipient 0k wait. ..wait wait ...wai iiiiiii. I come from 3 flights 1. 9 hrs 2.7 hrs and then the shortest 0new 4 hrs delay Philippines airlines to go to Roxas City 0k. Why l'm I wait l pay u have the names she said lm waiting to someone to take where u stay.what. ??this is hotel.urban .main reception. ....Yes but ur reservation is with extention where .around 10 to 15 walk no recipient nothing around. jungle. I come back l told her ok that's not safe to stay there as u see infant. ......She said u rent from....nothing to do with. DO U HAVE ANOTHER ROOM HERE IN MAIN HOTEL. JUST BECAUSE OF INFANT NEED TO .yes but only 1 left ok. Wait but need to pay how much ....3 TIMES MORE ..l told her ok lm going and cancel my second reservation lm not coming back.( I didn't mention that before in this hotel l have 2 reservation. ) SHE SAID U NEED TO CONTACT WHERE U RENT ROOM. She know what she is doing do u think l can contact uk Expedia to tell them what happened and l have time for that. . expedia ...l left l did not stay there and l did not comeback for my second booking.