Hii-5 Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Window blinds dirty, no safety depot box, poor tv, only one english channel--no english news, no view outside except garbage ,no key card system, combined toilet/shower painful, no fridge or microwave, no luggage storage, noisy room -poor sound proofing Good location, elevator to suite, reasonably clean, inexpensive

Lobby is nice and comfortable, but the cleanliness in the room is not so well. There are still hairs around the room when we first arrival in the room.

I booked and paid for 4 nights and left on first night. The room is disgusting. The bed, linen, walls air conditioning unit were very dirty/stained. The coffee mugs provided didn’t appear to have been cleaned. EVER. The bathroom drain was broken and sticking in an open position where you could see the grossest black sludge in it. The toilet paper holder was in wet shower area and was a soaked, therefore unusable. The dirt on the mildewed air conditioning unit was likely to make people sick and it was directly over you while you were in the bed, involuntarily breathing it in. The noise from the adjoining rooms was excessive. It sounded like drilling and when I tried to complain about when front desk person brought toilet paper, she didn’t speak English nor understand me, though she heard the noise and knew I was frustrated from it, she did nothing. As well, quite a few of the other guests in same area would bang on doors, yelling, or carry on loud conversations on their phones in the hallways, all hours of the night. Additional noise came from the open-air stair well that sounds as if hundreds of birds are nesting in it and the noise is amplified and can be heard clearly in the room. You have to step into this stairwell to reach part of the hotel rooms and hopefully you’re not scared of birds? The furniture in the lobby was so filthy, and this is your first impression of the hotel? (Site won’t allow me to post pictures of room) CANNOT RECOMMEND

Smelly trash from downstairs. Had to change 3 rooms

is good for me

nice place to stay & comfy

For all this while, this is the best stay that i have. Comfort room with big space. Thanks

convenient location, in the heart of KK and nearby eateries, Waterfront and malls. however you can see that the hotel is getting old, they either need to do a thourough deep cleansing cleaning or renovate again.

Nice hotel with great price! It’s reasonable, even though it’s quite small but it’s not bad for the price.. queen size bed, personal bathroom, tv, kettle & cups..

Nice Hotel. Good Environment around the City area. Good Place to stay whereby you can find seafood restaurant Such as Welcome Seafood Restaurant, souvenir shop, walking distance to the shopping mall such as the Suria Shopping Mall. Will be back soon for my next trip. Thanks.