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2 adults, 1 room

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Grand Velas Riviera Maya - All Inclusive

Carretera Cancún-Tulum KM 62(Municipio Solidaridad)See map

R$ 6,036.85per night

This is the cheapest price in 30 days, based on the rates on 1 Nov

Top reasons for booking
Family-friendly
Kid-friendly facilities
Shuttle service
Great view
Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
4.8/5Fantastic 981 reviews
Exploring the area
Playa del Carmen Airport, 8.6km, About 16 mins from hotel by car
El Camaleón Mayakoba Golf Course, 1.8km, About 30 mins from hotel by foot
7
Presidential Suite, 1 Bedroom (Zen)
Bed type arranged at check-in

327.0 m²

8
Suite, 1 Bedroom (Governador)
Bed type arranged at check-in

236.0 m²

5
Presidential Suite, 1 Bedroom (Grand Class)
Multiple beds

353.0 m²

5
Presidential Suite, 2 Bedrooms (Ambassador)
Multiple beds

287.0 m²

27
Ambassador Two Bedrooms Family Suite Ocean View
Multiple beds

236.0 m²

Ocean view

19
Zen Grand Two Bedroom Family Suite Nature View
Multiple beds

220.0 m²

Resort view

21
Ambassador Pool Suite Ocean View
1 double bed or bigger

118.0 m²

Ocean view

17
Nature View Suite with Pool - Zen Experience
Bed type arranged at check-in

110.0 m²

Pool view,Lagoon view

24
Ambassador Suite Ocean View
Bed type arranged at check-in

118.0 m²

Ocean view

27
Grand Class Pool Suite Ocean Front
Bed type arranged at check-in

128.0 m²

Ocean view

14
Nature View Suite - Zen Experience
Bed type arranged at check-in

110.0 m²

Resort view

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Reviews

Read all reviews
4.8/5.0

Fantastic

981 reviews
Location
4.9
Services offered
4.9
Cleanliness
4.9
Atmosphere & facilities
4.8
All
4.5+
3.0+
Hanyi
Reviewed: 13 Jul 2026

5.0/5.0

Fantastic

Stayed with kids

Goof
Osbel
Reviewed: 2 Jul 2026

5.0/5.0

Fantastic
Service
Eric
Reviewed: 28 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Amazing
Lakisha
Reviewed: 20 Jun 2026

5.0/5.0

Fantastic

Stayed with family

The property and staff were amazing. It will be a yearly vacation spot for my family and I. Love every moment!!!
Eric C
Reviewed: 18 Jun 2026

4.0/5.0

Great
We enjoyed our stay overall and appreciated the hospitality. However, we felt that the property could benefit from some structural maintenance and upkeep in certain areas. Additionally, while the food was satisfactory, it did not quite meet our expectations in terms of taste and quality in comparison to the Cabo location. I hope this feedback is helpful and contributes to further improvements for future guests.
Mario
Reviewed: 15 Jun 2026

5.0/5.0

Fantastic

Stayed with kids

Aaron and Guillermo were always very attentive to our needs and went above and beyond to assist us. They helped us arrange special meals for our daughter, who has dietary restrictions, making our stay much more comfortable and enjoyable. I can't remember the names of the housekeeping, room service, and in-suite snack staff, but their service was also top-notch. Everyone was friendly, attentive, and professional throughout our stay.
Alejandro
Reviewed: 21 May 2026

5.0/5.0

Fantastic

Stayed with partner

It’s a wounderful venue, but expensive.
Rachel A
Reviewed: 20 May 2026

5.0/5.0

Fantastic
This was our third time staying at the Grand Velas and it did not disappoint. From the moment we arrived until we checked out, everything was taken care for us. The staff is incredibly thoughtful and attentive. The entire property is stunning, especially the Zen pool. The restaurants have so much variety. The Water Ceremony at the Spa is a must. Specifically, Ernesto at Azul; he knew what we needed/wanted before we did - it was amazing and his recommendations were perfect. Alejandro, our concierge, was so thoughtful and really made us feel like celebrities. Karen at the spa made the Water Ceremony even better than it already is. Everything about this vacation was amazing and we can not wait to go back!
Lynn
Reviewed: 12 Apr 2026

5.0/5.0

Fantastic

Stayed with family

Excellent! Everywhere we went, staff were pleasant, professional, and at the ready to assist you with anything.
William
Reviewed: 29 Mar 2026

4.0/5.0

Great
Very friendly staff and food is pretty good. The pools are a bit chilly.

Overview

Grand Velas Riviera Maya - All Inclusive

Rooms:539
Floors:4
Star rating:

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Playa del Carmen Main Beach and 7.2 mi (11.5 km) from Maroma Beach.

Description

A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, a 8-minute drive from El Camaleón Mayakoba Golf Course. This all-inclusive property is 6.4 mi (10.3 km) from Playa del Carmen Main Beach and 7.2 mi (11.5 km) from Maroma Beach.

See all

Exploring the area

Transport

Playa del Carmen Airport

Airports
8.6km

Attractions

El Camaleón Mayakoba Golf Course

1.8km
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Kid-friendly facilities
Children's toys
Children's games
General
Buggy service (additional charge)
Free shuttle service
Designated smoking area
Childcare services (additional charge)
Free childcare services
Gift shop
Shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Free bicycles on site
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Fitness center
Spa
Golf
Kids swimming pool
Fitness classes
Outdoor Swimming pool
Accessibility
Wheelchair accessible
Braille or raised signage
Food & drink
Poolside bar
Activities
Water sports
Live music
Ballroom
Karaoke
Games
Beach volleyball
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Early check-in is available for a fee (subject to availability)

Late check-out fee: USD 65 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Fusion cuisine at Cocina de Autor (+12), one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

See all policies
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