Hotel Suma

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Could not recommend this place. Brown water coming out of shower was disgusting. Threadbare towels. Very ordinary breakfast. Certainly not the friendliest staff we have ever encountered. Checked out after one night of five(mainly due to water issue) When we checked out the reception staff said to contact expedia for a refund, which we did. However hotel Suma are not responding to calls and emails from Expedia so we are unable to get a refund. Holidayer beware.

Beautiful place and friendly staff

The property is well maintained. The service was friendly and professional. We enjoyed our time there and will return.

The room and property are AMAZING. It was really one of the highlights of our trip. The food is fresh but not cooked/seasoned well. Also the AC barely works so it was quite hot all night.

Although the property is old, it has been well maintained. The room had n AC and was very small, but being opposite the pool and having a nice private area outside to sit made up for this.

Very professional and friendly staff. Very nice breakfast. Towels were pretty tired-out and thin, but clean. Some very cool tile and stone design in the bath. Beautiful grounds.

This hotel is unique in its environments. The ambience is Spiritual enhanced by the daily aroma of the incense followed by rituals of hindu worship. Staff and manager was great. Breakfast was sufficient and with choices. The pool was relaxing and the garden make the place warm and homely. It's near the beach and the morning calls by the touts for dolphins watch was incessant. So be warned about your morning walls along the beach. The rooms more specificly 102, smelled like the toilet bowl has came loose and tainted the whole room with the aftermaths of a 'Bali belly explosions'. They changed our room to106 immediately, which was decisively an improvement to our aromatic ordeal. However, in the small hours of that morning, whilst zombie..ing my way to the toilet, feeling the light switch, I accidentally touch the earth part of the pug point and got a nasty electric shock. I told the owner the next morning and they disabled the plug point immediately. This is a good hotel, a remarkable place to stay in... but they have a lot of maintenance work to do so that they comply to safety standard. I would stay there again without a doubt but would bring a test pen to make sure I don't get shocked again.

Staff were v helpful & prompt at fixing small things in room. Really nice sitting on balcony. Many places to eat next door. Enjoyed Shri Ganesh for food & ice coffee with icecream (yum). Brekky was good at Suma. Evening meal had a fab entree (prawns in curry sauce & prawn crackers) highly recommend - main courses pork & fish a little tough. Would definitely return to Suma - suggest washing mosquito net over bed but besides that all good.

The staff was really nice and checked in with you every five minutes. It was nice but it was a bit too much having them constantly checking in. Bugs and mesquites every where. If you book a standard room expect to pay for for every little add on including air con, tv, hot water, and wifi. Basic things that should be included in a hotel

Breakfast was good Close to the beach Nice pool