Best Western Hotel des Orangers

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I was traveling for a conference, during which I was speaking on several panels and launching a new product for my startup. The conference is a big investment for us to come all the way from San Francisco. The hotel had great reviews and I booked 5 months in advance knowing how busy the season is. I arrived late at night and the first room I was in had an old air conditioner directly over the head of the bed. I woke up with a sinus infection and was quite sick, lost my voice. Moved to a new room with carpet that was really dirty (not the wood floors featured in the photos of the class of room I reserved), well that also made me feel sick and allergic with a scratchy throat and swelling. The people at the front desk ranged from lovely to blasse but obviously the dilapidated state of the hotel is not something they can address. I was not offered any accomodation or even basic sympathy that the hotel made me sick and detrimentally impacted my trip. The view from my room was beautiful but also right next to a very loud roadway, so hard to enjoy any fresh air. This is not the hotel for people who are sensitive to carpet, cats, or old air conditioning.

Well located for a lovely beach it’s easy to swim at and Latin Quarter restaurants. Pool is good. Staff are helpful.

We visited on our baby moon and our room was decorated really nicely. We booked the hotel as the pool area looked lovely and we had planned to relax around the pool during our stay - unfortunately this was not possible due to the pool being drained for maintenance and was being refilled whilst we were there. The pool area was therefore shut off. We had no idea we would not be able to use the pool prior to our holiday so we’re disappointed at this. The receptionists did say they’d allow us access to the loungers but we decided to chill out in the other outdoor shadey area. Had we have known these facilities were not going to be available for us to use, we probably would have booked to stay elsewhere. The bed was not the most comfy, it felt quite hard. The breakfast was average, not an awful lot of choice. Mainly cold meats and cheeses. We did enjoy our stay, but we were let down by the things mentioned above. The location was great for us and the hotel was clean and well maintained

GREAT LOCATION TO STAY

Delicious breakfast

Nice room, comfortable bed, gorgeous bathroom, convenient location, delicious variety at breakfast, and extremely friendly/helpful staff!

Every was amazing

Building is old, rooms are tight but it is a nice venue!

Breakfast was amazing.

Wonderful - friendly staff, comfortable room, great breakfast, excellent location