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2 adults, 1 room

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Grand Hyatt Hangzhou

28 Hu Bin RoadSee map

US$ 404.74per night

This is the cheapest price in 30 days, based on the rates on 7 Nov

Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
4.3/5Great 494 reviews
Reviews summary
Prime West Lake location near luxury malls and metro. Professional and helpful staff. Clean, spacious rooms with stunning lake views. Excellent dining and club lounge.
Exploring the area
Longxiangqiao Station, 300m, About 5 mins from hotel by foot
Hangzhou Station, 2.8km, About 6 mins from hotel by car
Hangzhou Xiaoshan International Airport, 26.9km, About 30 mins from hotel by car
6
Club Room, 2 Twin Beds (Club Access)
2 beds

40.0 m²

6
Club Room, 1 King Bed, Lake View
1 double bed or bigger

40.0 m²

7
Club Room, 2 Twin Beds, Lake View
2 beds

40.0 m²

8
Room, 1 King Bed
1 double bed or bigger

40.0 m²

City view

15
Grand, Suite, 1 King Bed
1 double bed or bigger

60.0 m²

City view

8
Room, 1 King Bed, Garden View
1 double bed or bigger

40.0 m²

Garden view

11
Room, 2 Twin Beds
2 beds

40.0 m²

City view

8
Room, 2 Twin Beds, Garden View
2 beds

40.0 m²

Garden view

11
Room, 1 King Bed, Lake View
1 double bed or bigger

40.0 m²

10
Room, 2 Twin Beds, Lake View
2 beds

40.0 m²

6
Club Room, 1 King Bed (Club Access)
1 double bed or bigger

40.0 m²

Regency Suite King Room
Bed type arranged at check-in
Club Deluxe King Room
Bed type arranged at check-in
Regency Club 1 King
Bed type arranged at check-in
Kids Adventure-Standard King or Twin Room
Bed type arranged at check-in
No pictures available yet
Kids Adventure-Regency Club 1 King
Bed type arranged at check-in

0 m²

Kids Adventure- King or Twin Room with Lake View
Bed type arranged at check-in
No pictures available yet
Guest Room
Bed type arranged at check-in
No pictures available yet
Lake View
Bed type arranged at check-in
No pictures available yet
Deluxe Room, 1 King Bed
Bed type arranged at check-in

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Reviews

Read all reviews
4.3/5.0

Great

494 reviews
Location
4.9
Services offered
4.4
Cleanliness
4.3
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Prime West Lake location near luxury malls and metro. Professional and helpful staff. Clean, spacious rooms with stunning lake views. Excellent dining and club lounge.
Location
Directly in front of West Lake. Walking distance to shopping malls, dining, metro station, and sightseeing piers. Easy access to local attractions.
Services offered
Professional, friendly, and helpful multilingual staff. Excellent breakfast buffet, fantastic bar manager, and exceptional club service provided.
Cleanliness
Rooms consistently clean and tidy with high maintenance standards. Luxury spaces fully equipped with comfortable bedding and modern amenities.
Atmosphere & facilities
Modern public areas and elegant interiors. Comfortable rooms with scenic lake views, indoor pool, and well-equipped gym facilities.
All
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Kok ********
Reviewed: 10 Sep 2025

4.0/5.0

Great

Room, 1 King Bed, Lake View · 2 Adults · 1 Nights

hotel is nice and posh, location is good, right beside many luxury malls and the west lake. of course I had the west lake view from the room. minus one star because the rooms had smoking smell. the previous guest smoked in the room and they couldn’t remove the smell. they changed another room for me and it had smoke smell also. the hotel should seriously enforce the no smoking rule. I had a small kid with me and it’s irritating to be sleeping in the room full of cigarette lingering smell. now my bags and clothes all smelt of cigarettes too. staffs were nice and professional so I won’t fault them on that.

Overview

Grand Hyatt Hangzhou

Renovation:2018-12-01
Rooms:388
Floors:8
Star rating:

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.

Description

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.

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Exploring the area

Transport

Longxiangqiao Station

Metro stations
300m

Hangzhou Station

Train stations
2.8km

Hangzhou Xiaoshan International Airport

Airports
26.9km

Attractions

Duanqiao Canxue

600m

Broken Bridge

600m

Chiang Ching-kuo Presidential Residence

600m

Zhejiang People's Great Hall

800m

Baochu Pagoda

1.4km

Precious Stone Hill

1.6km

No.2 Park

800m

Zhejiang Museum

1.6km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
General
Free parking
Non-smoking throughout
Gift shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Airport transportation
Airport transportation(additional charge)
Train station pick-up (additional charge)
Vending machine
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Sauna
Indoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 12 will be charged as adults at this property

Other fees

Fee for buffet breakfast: approximately CNY 198 per person

Airport shuttle fee: CNY 550 per vehicle (one way)

Rollaway bed fee: CNY 292 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at 28 Hubin Road 湖滨28, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

See all policies

Stays nearby

1/5

Sofitel Hangzhou Westlake

4.2/5
Great
552 reviews
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Fitness
Business center
US$115.49
Incl. taxes & fees: US$134.66
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Shangri-La Hangzhou

4.2/5
Great
263 reviews
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US$127.84
Incl. taxes & fees: US$149.07
1/5

The Silk Lakehouse Shangri-La Hangzhou

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Fantastic
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Fitness
US$564.02
Incl. taxes & fees: US$657.64
1/5

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Fantastic
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Clean and tidy
US$43.38
Incl. taxes & fees: US$43.38
1/5

FDC Hotel Hangzhou

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US$389.48
Incl. taxes & fees: US$389.48
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