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Guests and rooms

2 adults, 1 room

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JW Marriott Surabaya

Jalan Embong Malang 85-89See map
Top reasons for booking
Family-friendly
The hotel features multiple amenities for children
Kid-friendly facilities
A safe and fun space for kids with activities
Shuttle service
This hotel offers a shuttle service
Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
4.6/5Fantastic 467 reviews
Exploring the area
Pasar Turi Station, 1.3km, About 21 mins from hotel by foot
Surabaya Pasar Turi Station, 1.3km, About 22 mins from hotel by foot
Juanda International Airport, 14.6km, About 17 mins from hotel by car

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Overview

JW Marriott Surabaya

Renovation:2016-01-01
Rooms:407
Floors:25
Star rating:

In the heart of Surabaya, JW Marriott Surabaya is within a 5-minute drive of Grand City Surabaya and Surabaya Plaza Shopping Mall. This family-friendly hotel is 2 mi (3.2 km) from Tunjungan Plaza.

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Exploring the area

Transport

Pasar Turi Station

Metro stations
1.3km

Surabaya Pasar Turi Station

Train stations
1.3km

Juanda International Airport

Airports
14.6km

Attractions

MaxOneHotels.com @ Tidar Surabaya

300m

Tunjungan Plaza

700m

Tanjuan Plaza 1 Loby

900m

H.O.S. Tjokroaminoto Museum

900m

Grahadi

1.1km

Joko Dolog Statue

1.1km

The Old Village of Maspati

1.4km

Surabaya City Hall

1.4km
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Kid-friendly facilities
Children's toys
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Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 17 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Executive Lounge]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Children age 5 and younger are not permitted to access the Executive Lounge.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Other fees

Fee for full breakfast: approximately IDR 469480 for adults and IDR 234740 for children

Airport shuttle fee: IDR 600000 per person

Valet parking fee: IDR 100000 per stay

Early check-in is available for a fee (subject to availability)

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Pavilion Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.

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