Hôtel Le Richemont

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean room, comfortable and well equipped. Quiet and safe neighbourhood. Easy access to the center by a direct metro line (line 14, newest of Paris)

Fantastic location between two different metro stations, very easy to get to tourist attractions. The staff were amazing and the room was great, very good for the price. They also have luggage storage which was very useful.

Staff was very kind, room was clean, overall I had a pleasant experience.

No elevator, room doesn't deserve the price, it is like motel more than hotel, environment and neighbourhood, hotel building are so bad, I feel like to be cheated

Nice place to stay

NO FACILITIE AMENITIES OR BREAKFAST AVAILABLE BECAUSE OF RENOVATIONS THAT WERE NOT DISCLOSED.

Horrible customer service. We arrived after check in time and someone was still cleaning our room. The room smelled like sewer. The a/c was not cooling. The room was sprayed after we said something and they adjusted the air. I requested a new room. We were promised a new room for the next day. Nothing happened. We had prearranged tours so we were on a tight schedule. The hotel staff never contacted us to see if we were comfortable. We stayed three nights and we did not receive a cleaning service even after requesting it twice. Somehow we survived.

I picked this hotel mainly because of its location and the photos looked nice, even for a single room. However, things took a turn for the worse when I asked to add breakfast to my booking. They told me the restaurant was under renovation, which wasn’t mentioned on the booking site. I wasn’t too bothered at first, but then check-in was a hassle. The staff member was rude and didn’t offer early check-in, so I had to leave my luggage and return later. The price I paid was way too high for the room I got, which had a tiny bathroom that was hard to fit into, and the toilet didn’t even have a door. The sink was also way too small for a hotel. Before I checked out, I asked if I could leave my luggage, and they said yes, but on the day I was leaving, the receptionist didn’t know about it because the storage was messed up by maintenance. There was a clear lack of communication! I also noticed that a French-speaking guest was treated much better than I was, even though I’m from the UK and only speak English. I didn’t even get an invoice for my stay; they just charged me when I arrived without any proof. It’s disappointing that in such a beautiful city like Paris, they treated foreigners rudely and with bias. I definitely won’t be coming back; this hotel doesn’t even deserve 2 stars.

Excellent value for money as a more budget hotel. Clean and modern bathroom and room.

Nice small hotel.