Schooner Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

It looked on the surface a lovely hotel. Sadly when up close, the rooms were not finished off properly, seals around doors, bathroom, floor, pieces of wood instead of door stops. Bulding rubble in the decked beer garden. The good bones are there but needs finished properly and cleaned regularly, a lot of dust. Need more staff. It could be lovely with a bit if TLC

Very dirty room. Dust everywhere. Throw cushions stank of sweat. Bathroom was clean but drain was clogged. Staff came with plunger and showed me that he “fixed it” when my son was trying to shower drain started flooding again. We ended up not showering We found someone’s stale crisps under our bed. When I expressed my dissatisfaction with state of the room I got shoulder shrug. Also reception was never attended and lots of sensitive customer info on the view that anyone could access. Not a professional place. They just trying to get more money from you. They kept trying to sell food or drinks but we didn’t feel comfortable consuming anything they prepared considering state of that place.

Read reviews after booking this last minute - wanted to cancel as they were so poor but couldn't without losing what we'd paid. Went with low expectations but were pleasantly surprised. The room wasn't sparkling but it was clean enough. Bed linen and towels were clean. Cups less so. No teaspoon in room or sockets for the kettle. We managed. Staff largely absent and both check in and out were peculiar experiences but when we did interact with staff they were friendly enough. Spooky reviews unfounded for room 8 and we all slept peacefully enough. No parking but village and beach conveniently accessible.

Basically it was an over charged dump!!

Appauling. Awful. Shoddy. Unloved. Tacky. Cheap. Half-baked.

Why you have this hotel on your web site is beyond me. It is a large hotel about 20 rooms run by 2 people one in his 40's and the other in his late 20's. The staff were very pleasant but they were overworked. The 40 year old man told me he was the manager, he was also reception, chef (not in proper cooking attire) barman and general dogs body. The young man was obviously not trained in housekeeping but this was his job along with many others. The breakfast was not very nice and we paid about £23 each for it - it was all very cheap produce. I think for £400 for 3 nights we were overcharged.

Excellent facilities,excellent food, particularly the Indian restaurant. Friendly and obliging staff. Superb beer garden and good well kept ales. Stairs and landing carpet could do with a makeover, other than that excellent.

Bad hotel. The person on duty was very slow and inefficient. He was not present in the morning when we needed to check out. The rooms were not clean and there were bed bugs in one bed. We got the bites to prove it. There was blood on some of the walls. I would suggest anyone staying here.

The staff of just two were helpful and kind. The establishment is v tired and run down; it requires total refurbishment which would, hopefully, eliminate the pervasive musty smell.

Room wasn't cleaned at all, all sorts of used items under the bed that did not belong to us, broken tiles on bathroom floor didn't allow to walk on it barefoot, shower was from hot to extremely hot, cobwebs all over the place. Awful state of the property, ell of damp everywhere, we had to leave after first night, it was unbearable to stay any longer