Sandakan

love this hotel.. center within old sandakan town.. room very clean and well mantain even the hotel is quite old.. definately will come again

We had the most amazing and fun time on this tour. We loved our time on Kinabatang River where we saw macaque and proboscis monkeys, a Pygmy elephant, crocodiles and birdlife. Our guides Robert and Jeanette were very friendly and knowledgeable. The Bilit Lodge is simple but very clean and satisfactory. The food was also very enjoyable and tasty. Our only downside was that we booked late and couldn't secure accommodation in Sepilok so missed the opportunity to spend some additional time there. The tour company arranged alternative accommodation back in Sandakan but this meant we spent more time travelling on the first two days. Overall I thought this was very well organised and we loved the opportunity to get close up with the variety of animals. The people we met on the tour were all very lovely and safety protocols are followed on the river rides.

The day was well-managed by Johnny, our guide, who accompanied us throughout. The transfers from our hotel to the various locations were well-executed. We would have appreciated receiving confirmation details from the company prior to the excursion. Otherwise, everything else went smoothly.

I was a little worried about the accommodation being either a resort or a homestay, but I was relieved to find it was a resort with air conditioning, hot water, and a refrigerator. The evening cruise was fantastic; we saw orangutans, proboscis monkeys, crocodiles, and Borneo elephants. During the night walk, we saw sleeping birds and slow lorises. On the morning cruise, we spotted a large crocodile. I know seeing animals depends on luck, but I was very satisfied with all the different creatures we encountered!

The room was small, and the water heater in the bathroom was missing, which forced us to take cold showers. The worst part was that mothballs and air fresheners were placed in the bathroom, and their strong scent triggered my nasal allergies all night, keeping me awake! Imagine if someone had a G6PD deficiency; how could they possibly stay in this place? 🙁 Aside from this issue, the overall facilities were okay. Most importantly, the meals were much more abundant and delicious than I expected, and the staff was very friendly with an excellent service attitude, which is truly commendable! 😃

Unfortunately, the forest resort was fully booked, so we switched to the Sandakan Hotel, which meant we couldn't experience the jungle atmosphere. The first day of the itinerary started with airport pickup at 7:30 AM, picking up other group members along the way. In the morning, we watched the orangutan feeding show and sun bear feeding within the park, which involved a lot of walking. We had lunch at the Banana Cafe, where we could upgrade our drinks for an additional charge. In the afternoon, we visited the Rainforest Discovery Centre, learning about local bird species, frogs, plants, and their history. The center had many specimens of beetles, butterflies, snakes, and more; it was a small exhibition hall but packed with rich resources. Afterward, we went on a rainforest hike, actually walking through the jungle to look for small creatures. During the hike, the guide asked us which route we preferred and helped us take photos. This part lasted about an hour, and we listened to the guide's explanations along the way. They were enthusiastic in answering any questions we had. We arrived at our accommodation around 3 PM to rest. In the evening, we had dinner at the hotel, and breakfast was provided the next morning. Although there weren't many choices, it saved us the trouble of deciding what to eat. The next day was just the airport drop-off. It's a shame we couldn't spend more time exploring the forest resort, but overall, it was still a good experience.

It was absolutely fantastic! A must-do in my opinion! We had two exceptional guides! We saw everything possible (orangutans, sun bears) and had a super beautiful hike!