Luggage Delivery Services between Osaka/Kyoto Hotels to Kansai International Airport
1.4K reviews
30K+ booked
Kansai International Airport
Airport-to-hotel luggage delivery service is available now!
What to expect
Enjoy your last hours in Osaka with this luggage delivery service via Klook!
Let the team of Airporter pick up your items and deliver them to KIX or your next hotel
Collect your items just before your flight so you don't have to worry about carrying them around Osaka
You're sure to have a fun and stress-free experience after booking this service from Klook!
Osaka delivery coverage map
Kyoto delivery coverage map
Good to know
Confirmation
- You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
Luggage Services
- How to use
- Select your preferred delivery date and make a reservation for your seamless experience.
- You will receive a Transaction No. via email from Airporter within 24 hours of order confirmation. Please upload your [Luggage] and [Accommodation Confirmation] from the [Upload Photo] button in the reservation confirmation e-mail
- Write the Transaction No. on your luggage tag and put the tag on all the pieces of luggage you plan to drop off at the reception desk
- The driver will pick up your luggage and deliver it to your accommodation or airport
- Drop off and pick up
- Your items will be ready for pick up at the airport after 4:00 pm or your next hotel/accommodation after 7:00 pm of the same day.
- If you need your items delivered before 4:00 pm, please drop off your luggage one day in advance. The driver will collect your items before 9:00 am of the previous day, and your luggage will be ready for pick up on the following day
- For airport pick-ups, failure to collect your items will result to a penalty of JPY 1,000 per day for each luggage
- For sending from a hotel, the luggage drop-off time for same-day delivery is no later than 09:00 am
- For sending from the airport or Tokyo Station, the luggage drop-off time for same-day delivery is no later than 13:00
- Luggage guideline
- Each piece of luggage cannot be more than 180 cm (sum of length, width, and height)
- Luggage cannot weigh more than 30 kg
- The value of baggage must not exceed JPY 100,000
- Items accepted for delivery: suitcase (check in or carry on size), irregular items such as snowboards, golf bag, etc.
- Items not accepted for delivery: Wallets (cash and credit cards) identification cards (passports) jewelry (diamonds and pearls), flammable materials (fireworks) poisons (those prohibited by Japanese law), all animals including pets (dogs and cats), insects, reptiles, fish. In addition, poisonous plants are not allowed as well
Additional information
- If your luggage does not meet legal requirements, it will be refused even if the booking is a success. Customers will bear all losses, legal liabilities, and consequences that occur
- Please check your luggage upon pick up. Take a photo if you find something wrong for consultation with our customer service staff. After the luggage is confirmed as received, the service is complete and the operator no longer bears any responsibility
- A JPY 100,000 worth of insurance is offered for damages resulting from the delivery process, delay of 24 hours or more, loss, and expenses related to damages; damage to luggage handle or wheel due to deterioration, accommodation charges, and airfare is not covered
- Please note that we are not liable for any damages listed here
- If the service could not be used due to flight cancellation or considerable delay as a result of unforeseen circumstances, please provide proof of flight delay or cancellation. In such cases, you can reschedule or request for a full refund
- Please note: You will receive the notification email from “Airporter” at the following timing: When the booking is completed, when the driver picks up the luggage, and when the driver drops off the luggage at the destination counter
- Please kindly see ”How to Use” Instruction in the email from Airporter, as the operation differs depending on the hotel you will stay at
Location
Contact us
Got a question about this activity? Ask us on live chat!