Kinosaki Onsen & Sasayama Castle Town Full-Day Bus Tour

Additional information

Other Reminders

• This tour is a Japanese tour. The tour conductor will provide language support using a translator (Pocket Talk).
• If the minimum number of participants (20) is not met by (14) days before the scheduled date, the tour on that date might be canceled.
• The length of stay at each location may be shortened due to traffic conditions or other circumstances.
• The lunch menu may change without prior notice depending on ingredient availability.
• Please refrain from drinking alcohol on the bus.
• Members of the odd-numbered group may need to share seats with other passengers on the bus.
• As stipulated by Japanese law, please wear your seat belt on the tour bus.
• Please remain seated and avoid walking while the tour bus is moving.
• Seating on the bus is assigned by H.I.S staff. Please do not change your seat during the tour.
• Please be punctual and arrive at the designated meeting place on time. The bus will depart on time and will not wait for latecomers.
• Latecomers who wish to rejoin the group will be responsible for all transportation fees.
• Please wear the sticker provided by the tour guide visibly. Avoid sticking the sticker on leather goods, as it may leave marks.
• Do not use the seat reclining function or adjust the seat settings.
• Please set all electronic devices, including mobile phones and game consoles, to silent mode.
• Talking on mobile phones and making video calls are prohibited on the tour bus.
• Smoking is strictly prohibited on the tour bus.
• Arrival times at each sightseeing spot may vary depending on traffic conditions.
• The use of drones for filming or other purposes is prohibited during the tour.
• Please do not use perfume, sprays, or change baby diapers on the bus, as it may disturb other passengers.
• Manage your valuable belongings yourself.
• After the tour, please take all your trash with you and do not leave any on the bus.
• Ensure you do not forget or leave any personal belongings on the bus after the tour.

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• The activity will be cancelled if there is not a minimum of 20 participants. If this happens, you'll get a rescheduled time or refund

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Free for children aged 0-2 as long as they will not occupy separate seats
• Children aged 3+ will be charged the same rate as adults
• This activity requires a minimum of 20 participant(s). If the minimum is not met, you can book an alternative date or request a full refund