Osaka Heavens Sonohara Night Starry Sky 2-Day Tour

Additional information

Other Reminders

• Infant fee (under 3 years old): Free (no seat or meals)
• Please ensure that the number of infants does not exceed the number of adults when making your reservation
• Child rates apply when at least two adults are sharing a room
• For pairs, seating will be arranged next to each other
• If a minor (under 18) participates alone, with friends, or accompanying someone other than a guardian, parental consent is required. A "Consent Form" must be submitted after completing your application. Please fill out the necessary details and submit the form. Note that without this submission, departure may not be possible.
• This tour is a Japanese tour. The tour conductor will provide language support using a translator (Pocket Talk).
• This is not a private tour; you will enjoy the tour with other guests.
• If the minimum number of participants (20) is not met by (14) days before the scheduled date, the tour on that date might be canceled.
• As temperatures can drop during the Starry Sky Night Tour, please bring an extra layer. Bringing a flashlight is also recommended.
• Depending on weather conditions, stars may be difficult to see or not visible at all.
• If stargazing cannot take place due to rain, an indoor presentation using video materials will be provided instead.
• If the ropeway for the Night Tour is suspended due to weather conditions, souvenirs will be provided and no refunds will be issued.
• To allow all guests to fully enjoy the hot spring facilities, guest rooms are not equipped with private baths.
• Please refrain from drinking alcohol on the bus.
• Members of the odd-numbered group may need to share seats with other passengers on the bus.
• As stipulated by Japanese law, please wear your seat belt on the tour bus.
• Please remain seated and avoid walking while the tour bus is moving.
• Seating on the bus is assigned by H.I.S staff. Please do not change your seat during the tour.
• Please be punctual and arrive at the designated meeting place on time. The bus will depart on time and will not wait for latecomers.
• Latecomers who wish to rejoin the group will be responsible for all transportation fees.
• Please wear the sticker provided by the tour guide visibly.Avoid sticking the sticker on leather goods, as it may leave marks.
• Do not use the seat reclining function or adjust the seat settings.
• Please set all electronic devices, including mobile phones and game consoles, to silent mode.Talking on mobile phones and making video calls are prohibited on the tour bus.
• Smoking is strictly prohibited on the tour bus.
• Arrival times at each sightseeing spot may vary depending on traffic conditions.
• The use of drones for filming or other purposes is prohibited during the tour.
• Please do not use perfume, sprays, or change baby diapers on the bus, as it may disturb other passengers.
• Manage your valuable belongings yourself.
• After the tour, please take all your trash with you and do not leave any on the bus.
• Ensure you do not forget or leave any personal belongings on the bus after the tour.
• If you fail to follow these regulations and cause a disturbance on the bus, you may be asked to leave the bus, even during the tour.

Confirmation

• You'll get confirmation 48 hours before the departure date. If you didn't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Children aged 3+ will be charged the same rate as adults
• Children aged 0-2 can join this activity free of charge