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2 adults, 1 room

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SureStay Plus Hotel by Best Western Shin-Osaka

2 Chome-11-21 NishinakajimaSee map

AUD --per night

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Top reasons for booking
Good location
Near station, metro, 24/7 restaurants, and convenience stores. Easy access to Osaka, Kyoto, Nara, Kobe. Quiet neighborhood.
Friendly staff
According to user reviews, most guests think the hotel service is great
Dining
According to user reviews, most guests think the food is delicious
Popular facilities
Restaurant
WiFi
Fitness center
Golf
24-hour front desk
Luggage storage
3.9/5Good 386 reviews
Reviews summary
Conveniently located near station and metro. Clean, cozy rooms. Friendly, accommodating staff. Quiet atmosphere. Great value for money.
Exploring the area
Nishinakajima-Minamigata Station, 500m, About 7 mins from hotel by foot
Minamikata Station, 500m, About 8 mins from hotel by foot
Yodogawa Ward Hall, 900m, About 14 mins from hotel by foot
No pictures available yet
[Non-Smoking] Deluxe Double/D1N
1 double bed or bigger

16 m²

Non-smoking

No pictures available yet
[Non-Smoking] Standard Twin/T2SN
2 beds

16 m²

Non-smoking

No pictures available yet
[Non-Smoking] Deluxe Twin/T2DN
2 beds

20 m²

Non-smoking

No pictures available yet
[Non-Smoking] Standard Double/S1N
1 double bed or bigger

16 m²

Non-smoking

12
Executive Room, 2 Twin Beds, Non Smoking, Refrigerator
2 beds

42 m²

No pictures available yet
Family Room, 2 Twin Beds, Non Smoking
2 beds

4.0 m²

No pictures available yet
Deluxe Room, 2 Twin Beds, Non Smoking, Refrigerator (Hollywood room)
2 beds

20-25 m²

No pictures available yet
Standard Twin Room-Smoking
2 beds

16 m²

No pictures available yet
Standard Double Room-Smoking
1 double bed or bigger

16 m²

No pictures available yet
Deluxe Double Room-Smoking
1 double bed or bigger

16 m²

No pictures available yet
2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker
Multiple beds

20-25 m²

No pictures available yet
deluxe room, 2 twin beds, smoking
2 beds

2.0 m²

No pictures available yet
2 single beds, smoking room, deluxe room, hollywood, refrigerator, wi-fi
2 beds
No pictures available yet
[Non-Smoking] Hollywood Twin/T2HN
2 beds

20 m²

Non-smoking

12
Family Room, Multiple Beds, Non Smoking
Multiple beds

42 m²

Non-smoking

No pictures available yet
Deluxe Room, 1 Queen Bed, Non Smoking
1 double bed or bigger
No pictures available yet
[Hollywood twin room] [Smoking]
2 beds

20 m²

No pictures available yet
Deluxe Twin No Smoking
Multiple beds

21 m²

Non-smoking

No pictures available yet
Deluxe Twin room, Smoking
Bed type arranged at check-in

21 m²

No pictures available yet
Deluxe Room, 2 Twin Beds, Non Smoking (with Sofabed)
2 beds

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Reviews

Read all reviews
3.9/5.0

Good

386 reviews
Location
3.1
Services offered
3.8
Cleanliness
3.7
Atmosphere & facilities
4.2
Reviews summary
From real reviews, powered by AI
Overall impression
Conveniently located near station and metro. Clean, cozy rooms. Friendly, accommodating staff. Quiet atmosphere. Great value for money.
Location
Near station, metro, 24/7 restaurants, and convenience stores. Easy access to Osaka, Kyoto, Nara, Kobe. Quiet neighborhood.
Services offered
Friendly, helpful, and accommodating staff. Multilingual assistance. PC corner and coin laundry available. Smooth check-in/out. Luggage storage.
Cleanliness
Consistently clean and well-maintained rooms. Cozy rooms. Great water pressure. Cleanliness of public areas noted.
Atmosphere & facilities
Quiet and peaceful atmosphere. Comfortable beds. Modern amenities. Some rooms have humidifiers. Large bathrooms. Spacious rooms.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Friendly staff
Dining
Shaira ********
Reviewed: 3 Dec 2024

5.0/5.0

Fantastic

[Non-Smoking] Standard Twin/T2SN · 4 Adults · 3 Nights

Best hotel in Shin Osaka area. Lots of nearby restaurants, including those which are open 24/7. The hotel is also near the metro. Yhe surrounding area is relatively quiet compared to Namba area. Hotel is cheaper compared to other hotels nearby.
Shaira ********
Reviewed: 3 Dec 2024

5.0/5.0

Fantastic

[Non-Smoking] Standard Double/S1N · 1 Adults · 3 Nights

Best hotel in Shin Osaka area. Lots of nearby restaurants, including those which are open 24/7. The hotel is also near the metro. Yhe surrounding area is relatively quiet compared to Namba area.
Shaira ********
Reviewed: 6 Oct 2024

5.0/5.0

Fantastic

Standard Room, 2 Twin Beds, Non Smoking · 2 Adults · 4 Nights

A favorite hotel in Osaka for sure. The surrounding area is quiet and peaceful. Lots of nearby convenience stores and restaurants. It's near to the subway station. The rooms are cozy and clean.
Shaira ********
Reviewed: 7 Mar 2024

5.0/5.0

Fantastic

Deluxe Room, Multiple Beds, Non Smoking with Sofabed · 9 Adults · 6 Nights

Hassle-free transaction from check in to check out. Very accomodating hotel staff. Rooms were very clean, and well maintained. The area surrounding the hotel was quiet. Lots of restaurants and convenience stores nearby. Will definitely stay here again in our next trip!
Shaira ********
Reviewed: 7 Mar 2024

5.0/5.0

Fantastic

Standard Room, 1 Double Bed, Non Smoking Bed is a Semi double bed · 4 Adults · 6 Nights

Very accomodating hotel staff. Rooms were very clean, and well maintained. The area surrounding the hotel was quiet. Lots of restaurants and convenience stores nearby. High value for money!!! We will most likely stay in Surestay for our next Osaka visit.
Klook User
Reviewed: 10 Dec 2023

5.0/5.0

Fantastic

Standard Room, 2 Twin Beds, Smoking · 2 Adults · 2 Nights

This is one of the best choice I did during My Osaka, Kyoto, Nara, Kobe Trip. The Hotel is nearby to station so it's very accessible to travel in the said areas while staying in Surestay Plus Hotel ❤️
Klook User
Reviewed: 6 Mar 2023

5.0/5.0

Fantastic

Standard Room, 2 Twin Beds, Non Smoking · 2 Adult(s), 1 child(ren) · 4 Nights

We booked this couple of days before the trip so i wasn't sure at first, but good thing i found this hotel. Near the station, near convenient stores and easy to find. The staff are nice, they also have PC corner. Overall we had a good stay here.

Overview

SureStay Plus Hotel by Best Western Shin-Osaka

Rooms:108
Star rating:

The stylish, midscale SureStay Plus Hotel by Best Western Shin-Osaka offers convenient access to downtown Osaka. Located near Shin-Osaka Station, guests can easily connect to the Osaka Metro, rail networks, and Shinkansen bullet train, providing access to the city, Kansai region, and the rest of Japan. The hotel features 108 modern guestrooms with comfortable beds, complimentary Wi-Fi, and a daily breakfast buffet. This hotel marks the first SureStay Hotel in Japan, offering contemporary, value-for-money accommodations. Please note: Building/In-room air conditioning will be unavailable from April 29 to May 6, 2022, due to system replacement. Only ventilation will be available during this period.

Description

The stylish, midscale SureStay Plus Hotel by Best Western Shin-Osaka offers convenient access to downtown Osaka. Located near Shin-Osaka Station, guests can easily connect to the Osaka Metro, rail networks, and Shinkansen bullet train, providing access to the city, Kansai region, and the rest of Japan. The hotel features 108 modern guestrooms with comfortable beds, complimentary Wi-Fi, and a daily breakfast buffet. This hotel marks the first SureStay Hotel in Japan, offering contemporary, value-for-money accommodations. Please note: Building/In-room air conditioning will be unavailable from April 29 to May 6, 2022, due to system replacement. Only ventilation will be available during this period.

See all

Exploring the area

Transport

Nishinakajima-Minamigata Station

Metro stations
500m

Shin-Osaka Station

Metro stations
1.2km

Minamikata Station

Train stations
500m

Attractions

Yodogawa Ward Hall

900m

Pantry (Arde Shin-Osaka Store)

1.1km

Eki Marché Shin-Osaka

1.3km

LOFT Umeda

1.9km

MARUZEN & JUNKUDO Umeda

2.0km

Tennen Onsen Naniwanoyu

2.1km

Umeda Sky Building

Nakamamanghang arkitektural na obra maestra na may Floating Garden Observatory na nag-aalok ng nakamamanghang tanawin ng lungsod.

2.2km

Takimikoji

2.3km
See map

Facilities & services

Popular facilities
Restaurant
WiFi
Fitness center
Golf
24-hour front desk
Luggage storage
General
Air conditioning
Parking
Non-smoking throughout
Designated smoking area
Elevator
Valet parking
Safety & security
Safety deposit box
24-hour security
Business facilities
Business center
Fax/photocopying
Meeting facilities
Cleaning services
Laundry service
Reception services
Foreign currency exchange
Internet
Wired internet
Accessibility
Wheelchair accessible
Food & drink
Room service
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

According to the Osaka prefecture Ordinance, the accommodation tax in Osaka City will be revised starting September 1, 2025. The tax will be charged per person per night based on the accommodation fee: 5,000 JPY to 15,000 JPY per person per night: 200 JPY tax 15,000 JPY to 20,000 JPY per person per night: 400 JPY tax Over 20,000 JPY per person per night: 500 JPY tax Some room rates do not include the accommodation tax, and guests may be required to pay it separately at the front desk. Please check with the hotel for details。2025-09-01 - 2026-04-01

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-5 years old
Breakfast included
Free
7-12 years old
Breakfast included
JPY800 per person per night
13-17 years old
Breakfast included
JPY1400 per person per night

Children aged above 12 will be charged as adults at this property

Up to 1 children aged 12 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

See all policies
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