White Beach Hotel Puerto Galera powered by Cocotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I only stayed 1 night, but this hotel is a disaster . Barely any running water, no toilet paper or soap or shampoo. Blood stains on pillow and sheet. No dead bolt on door . But the staff were decent and the food was good in their restaurant.

Do not stay at White Beach Resort or White Beach Bar & Restaurant. Rooms are old, dirty and no room service. You'll be lucky if they give you 2 toilet rolls or if they provide you an extra towel. It just seemed like the owner of the hotel does not care how the rooms are being maintained. Terrible stink in the bathroom due to very bad and uncleaned drainage. Our room did not have hot shower and did not have a rack, ledge, table or any place to put your toiletries. No shower curtains, no hooks. Faucet and showers are old and dirty - water smells and tastes like rust. We only had one duplex socket for the TV & electric fan - had to buy an extensions cord to plug-in our phones.

The room was not clean at all. No amenity, no service. Good point is that there was an air conditioner and hot water. There were tiny insects and mosquitoes in the room.

A very good located hotel right in the middle of everything white beach has to offer.. And right on the beach.. Only a few bad things to note;..'the electrics were hanging out of walls.. The room only had 1 bulb and 4 fittings.. The shower only dribbled, the sink did,nt work.. The tv did,nt work, the air con had a 1inch gap all around it so we could see outside, the toilet was not attatched, there was a funny smell which was the stained mattress, and the room was only cleaned after a week n half. Other than that the staff were all happy and smiling, and all spoke english. Considering we paid for the best beach facing room it was a lovely location.

I would look to book a room somewhere else because our hotel room was not good. The room was dirty when we arrived and the toilet was not working correctly.

Got hotel fr expedia 3d2n 3double beds for 6pax. But the receptionist said our reservation was not coordinated with them, they don't have such room available for us till next day. Had to downgrade our room with no refund on 1st night, 2nd night had to stay on the same room bec the correct family room offered had defective aircon with muffler like sound. The rooms and CR are not clean and very outdated, can't even provide shampoo, no cleaning of room, no changing of towels, no extra soap given for next day. The receptionist said Expedia offered a non available room!!!! And they cant make any refund for that!!!

This is very basic. While the sheets were clean, the bedding, including pillows, were sodden with the sweat and grime of a thousand Filipinos who came to get away from the grind. One is not going to catch any disease here, but if your surroundings have anything to do with your ability to relax and enjoy your vacation, don't plan to spend anything but sleep time in your room. It seems popular with groups. And these groups have little concern for the comfort of other vacationers. So, bathing suits hang to dry everywhere, including across the stairs to the rooms (n.b. if you are taller than 5'1"!); screaming and yelling is a part of every group movement, no matter what time of the day, night or early morning; and just because the there is a table outside each room, don't assume that the one outside your room is reserved for you, and won't be used for a midnight conversation by other guests! The beach is crowded and boisterous, though not polluted. Food is not bad along the beach. Many possibilties to get away, but note that the price quoted leaves out lots of essentials, so count on doubling the advertised price for a trip, on land or sea, away from the beach.

Not . Good !!!!the service is to poor & room so hot , aircon not fit to their room ..

Not great!

Never stay there again