Parc 55 San Francisco - A Hilton Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Centrally located

Staff was very Helpful. Isabel was great. Great customer service.

Nice stay! Clean and friendly staff.

Nice property,could use some small changes,drapes,carpeting

Downtown area, too many homeless around , many Resturents are around but little expense. Hotel is excellent.

This was a great place to stay when we came I to town for a show at 1015 Folsom. The room was clean and comfortable.

Staff available around the clock to answer questions and provide service

I was disappointed with my stay at Parc 55. The check-in experience got things off to a poor start. I had requested a room on the 9th floor, but instead I was assigned an accessible room, even though there were clearly other standard rooms available. My friends checked in right after me around 3:00 p.m. and were given better rooms, which made the situation even more frustrating. Unfortunately, the problems continued throughout my stay. My room wasn’t thoroughly cleaned when I checked in, and housekeeping never serviced it during my stay. I had to argue with the housekeeping staff before the issue was finally addressed. The room itself also had several maintenance issues. The refrigerator wasn’t cold when I arrived and never maintained a proper temperature. The air vents wouldn’t stay open, and the air conditioning struggled to cool the room, making it uncomfortable. Overall, this stay did not meet my expectations. Between the poor room assignment, lack of housekeeping, cleanliness concerns, and maintenance issues, I expected a much better experience from this hotel.

Clean rooms and nice staff

I liked how the hotel is within walking distance from a lot of shops and places to visit. The parking was horrible with my car rental that I had to go off to another property to find parking would I had to pay out of pocket. Parc 55 offered parking at $90 per night for parking. Room was clean and the city view was nice but it was nothing special. We had the breakfast buffet that they offered for the 2 of us at $36 each person. While food is good we feel the selection was incredibly limited and I could not recommend it at all. Staff was helpful but they could not provide us an additional ice bucket for our room. The overall experience was just alright but I expected more.