Sheraton Okinawa Sunmarina Resort

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Yes,staff was excellent breakfast buffet was excellent, room was clean.

The staff was outstanding, super helpful, kind and knowledgeable. The facilities are very clean including the indoor amazing aquarium full of incredible sea creatures! The location accommodates families with children, so there were many children. It still remained quiet and enjoyable. Lots of amenities to make use of and activities to do. Fitness facility was just right.

Friendly, clean, great for families. I wish they had a shuttle. Also, I wish some of the activities were included in the price. Good buffet.

It is a beautiful property with an indoor and outdoor pool. There are slides at the outdoor pool. They have a private beach with a boardwalk to walk on (and take great sunset pictures on). There is a buffet restaurant and yakiniku restaurant on-site. And, so much more. A very enjoyable stay.

Not as good as it seems on advertising. Food was not good , staff was okay. We stayed there for the mega zip line but it is poorly managed. Close early without notice. It is like hit or miss. We didn’t get to go on until the say we are leaving. Would not recommend this hotel. Not worth for this price.

The hotel had a beautiful fish pond in the foyer, with skate, puffer fish and many other fish, and food to feed them with. A whole wall of the ground floor was dedicated for drawing on and at the end of the week was repainted, great for kids. Outside was a huge lake of water with various types of fish and a turtle 🐢! The greatest buffet breakfast with so many different options and freshly baked croissants. The rooms were good but a little tired looking

The best place to stay in Okinawa!! Beautiful room. Incredible shower. Beach is great You definitely need a car! Good food

It needs a little renovation but everything was neat.

I stayed in the South Tower. The staff, amenities, facilities, food, rooms, and spa were excellent! I have been to a few islands on Hawaii, Boracay Philippines, Cayman Islands, Aruba, Curacao, Miami Beach, and the Florida Keys for beach vacations. I am only mentioning this to emphasize that Okinawa is a top 3 destination for me and this Sheraton is probably the best resort I have stayed in. I love this place!

The standout feature of this property is undoubtedly its location. To be honest, I likely wouldn’t have chosen this hotel if it weren’t for its beachfront setting. The rooms are in serious need of renovation. While the size was adequate and the balcony was a nice touch, the décor and fixtures felt outdated, and there was a noticeable mildew smell. Despite setting the A/C to the lowest temperature, the room remained a bit humid for my preference. The lobby, which features an aquarium, had a strong fishy odor—an interesting but somewhat unpleasant quirk. During our stay, only one restaurant was open, serving breakfast, lunch, and dinner with both à la carte and buffet options. Fortunately, the food was actually quite decent. One of the biggest highlights of the hotel was the beach activities. Guests have the option to purchase a pass for a one-time fee of 4,000 yen per person, which grants unlimited access to a variety of amenities. This includes kayak and water bike rentals, zip line access, beach chairs with umbrellas, indoor pool entry, and more. This added a great value to the stay and made the beachfront experience even more enjoyable. I also booked a spa treatment during my stay and had a fantastic 90-minute massage and facial for 20,000 yen (about $135 USD). It was a wonderful experience and definitely worth it. While the hotel had its quirks, it also offered some great features that made the stay enjoyable.