InterContinental Grand Ho Tram by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This property offers transfers from the bus station. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Access to the onsite casino, The Grand Club, is available to eligible guests only. To access the casino, citizens of Vietnam must be 21 years of age or older; pay an entry fee of VND 1,000,000 per person per 24 consecutive hours (or VND 25,000,000 per person per month); and provide proof of regular monthly income of at least VND 10,000,000. All gaming transactions for citizens of Vietnam must be conducted in local currency (VND), and any remaining value is converted to VND upon exit. Guests who are citizens of other countries must be at least 18 years old and present an original, valid passport and visa for verification before entering the casino. All guests, including children, are required to present a valid government-issued documentation (copies not accepted) at check-in. Vietnamese citizens must present their valid National ID or passport, and guests who are citizens of other countries must present their valid visa and passport or resident card at the time of check-in. This property offers daily pickup and drop-off shuttle transportation from central Ho Chi Minh City to the property. The bus seats and schedules are limited. Guests must contact the property in advance to check for availability and arrange transportation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property does not allow guests to bring outside food and beverages into the resort, including food from delivery services.