Welina Hotel Premier Nakanoshima EAST

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Great!

Very convinient.

very good

Staff great

Staff & Amenities

The cleaning before arrival is honestly one of the main complaints I have: I booked the room well over a week in advance and upon arrival we checked in, went to our room (which is very small by the way) checked the beds for cleanliness and it was fine and then I checked the bathroom and in the tub there was pubic hair and the toilet dried up Pee with a pubic hair on top. I went ahead and cleaned it up myself because I was exhausted from the flight and didn’t want to argue with the staff considering other reviewers say they don't take complaints very well. Musty smelling elevators, Strong musty smell inside the room too- Otherwise if you want a fast stay (Dont expect much BUT that) by all means go ahead, if you want something nicer I’d say you’re better off else where.

Great hotel, lovely and clean, very roomy. Great location.

everything worked so o k

The location is extremely convenient, the pricing is affordable, and there were a few kind and helpful staff members at the reception. However, the cleanliness of the room was very disappointing. Upon entering, there was clearly trash on the floor, and a strong sewage smell lingered in the bathroom. Several strands of hair, presumably from the previous guest, were stuck in the bathroom, and red mold was noticeable as well, giving the whole space an unhygienic impression. It seemed as though the bathroom walls and tub had not been properly cleaned—just quickly rinsed with water. The sink drained poorly, and every time I used it, the water pooled up and eventually backflowed into the bathtub, bringing with it a large amount of grime, which made me feel nauseated. When I touched the remote control for the air conditioner, it felt sticky, so I wiped down items in the room with sanitizing wipes before using them. Furthermore, for guests staying multiple nights, there was no room cleaning at all, and the room environment was never improved during the stay. From a hygiene standpoint, I felt the hotel did not meet even the minimum standards expected by Japanese guests. During my five-night stay, there were often groups of tourists (around five people) occupying the lobby sofas, speaking in very loud voices in a language other than Japanese. Every time I entered or exited the hotel, I felt uneasy and unsettled. There were no visible efforts by staff to address the noise, and whil

Nothing a waste of Hotel