DoubleTree by Hilton Bangkok Ploenchit

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The bellhop and counter staff were incredible! The room was very clean and nice. Staff was very quick and willing to fulfill and request we had. The breakfast was AMAZING and the amenities were great. Walking distance to the BTS and other little markets and shops. Definitely check out the Phloen Chit market. Our stay was excellent!

Cheap cleaning product was poured throughout the hallway and rooms. The smell actually makes you feel sick and dizzy. If you have any kind of respiratory issue, do not even consider going there. Staff were rude and horrible. We felt like they ripped off us by taking the advantage of our situation. We chose not to change the linens to preserve the environment, but at least change the soiled towels and refill complimentary coffee/water. They did not do that and had to ask several times. It was a horrible place and I would not recommend anyone to go there. It was a walking distance to Bumrungrad hospital which is helpful for us. But later we saw Hyatt across the street from the hospital. If your visit for the hospital, go to Hyatt across the street, otherwise there are other plenty of nice hotels.

When we checked in on June 24th, 2026, our room was on 14th floor. As soon as we got out of the elevator, the whole hallway smelled so bad like they poured cheap cleaning product on the carpet. I was having hard time breathing and inside the room also smelled the same. Then after I mentioned about trouble breathing, they moved the room to 20th floor which was a little tolerable. We went for the medical check up at Bumrungrad Hospital which is about 10 minutes walking distance. After some tests, we had to go to the hospital for follow up after a week. So in the meantime, we decided to visit Vietnam and Cambodia. However, our return flight from Cambodia to Bangkok was on July 5th 4 AM. Then I asked the manager by the time we come back from the airport would be around 6 AM, so if we can check in early on July 5th at 6 AM and pay the half price. She told me to write an email to the booking office. I did send the email explaining my situation, they emailed me back saying they will let me check in for half price if the room is available. When we came back at 6 AM on July 5th which I had already booked through Expedia, the person in the front desk made us pay from July 4th with $90 USD whereas I paid Expedia $79 USD per night. They completely took advantage of our situation coming to hotel at 6 AM and needed to get some sleep so badly. Also no matter how bad the smell and service was, I booked with them again because we could walk to the hospital and leave our luggage there.

It was a fairly good experience. As I mentioned in my check-in review, this hotel is in a quiet street but only a 5 minutes walk away from all the actions of Sukhumvit. So you enjoy quiet when you want, and really close to all the actions at the same time. Felt secured. Recently renovated so feels modern. They even have a Bluetooth speaker in the rooms for guests to pair and play their own music. Very nice selection of breakfast. Well sized bed and bathroom. However, we felt that the rooms are a bit smaller than we expected. Perhaps the most disappointing factor was the very small swimming pool. Staff were courteous, tried to help us in all the ways they can. I would probably book this hotel again.

excellent stay, highly recommend

Amazing rooms and great service

Staff were very friendly and helpful

Clean room , staff , breakfast

Really nice hotel, the staff is amazing .

Everything was fantastic but especially the staff. So friendly and smiling at all times.