Amadi Panorama Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This Hotel was amazing. Good rooms, confortable, clean and icredible view. We hadvthe train station in front of the building. The zone was quiet and beatiful

Nice hotel close to Amsterdam. Quiet area nice for relaxing.

Clean room

Rooms quite dated and no air-conditioning. Very basic and overpriced

The hotel was weird, built of glass with no air conditioning. Some staff were helpful even letting me pay city tax in cash. Others took 2 days to get me a fan for my room. The weather was over 30 degrees and the hotel felt more like a punishment than a treat. I know they cant control the outside influences like the temperature. But being a glass hotel thay can plan for it. Install for conditioning. You need it. Your guests need it.

A big glass hotel with no air conditioning was a bad idea.

The air conditioning was not working and the temperature was 30 degrees in the room and when I complained they offered me a fan.

The hotel done the job for us bit a few things to note: The entrance to hotel looked a bit rough, you got used to it though. Hotel is on the 7th and 8th floor via the lift. Building work started at 7am each morning, so no chance of a lie in. Reception staff done there job, nothing outstanding to make you feel welcome, they didn't ask us for a 150 euro deposit and when checking out didn't ask if we enjoyed our stay. Room was ok, we had a junior suite but was a typical UK premier inn style room, not a junior suite. The room did smell a bit at times during the day. The air-conditioning didn't work, the fridge wasn't very cold. Bathroom was ok but they didn't replace the toilet roll after cleaning the room so we had to ask for some at reception. We didn't eat breakfast there, instead got some fruit /breakfast bars at a nearby supermarket. Nearby is several shops, restaurants (the italian Brusheta was lovely) Tram stop also a couple of minutes walk was handy to get into the centre.

Worst stay of my vacation. They tell us two days before our stay they have no hot water and we can either get a refund and find a new hotel or get 20% off our stay. We chose to take the 20% off because they informed us that the hot water would be fixed by Monday evening. Came back to the hotel the Monday evening and they said that water is still not fixed and won’t be fixed and there is nothing we can do about it. I didn’t shower for the 2 days I was there, I asked for a full refund since we had not hot water and the front desk said nothing we can do you have to email our manger because there was no manager on site. When we emailed the manager took 3-4 days to respond and only sent us the 20% discount. Worst hotel ever will never stay here and I hope if anyone is reading this they stay far away from this place.

I booked this hotel as it was 4 star and expected a nice experience while in Amsterdam for a conference. Entry is confusing as its the top floors of a residents building, but made it to reception on the 8th floor. Although the single room was ok, I had a shock when trying to use the shower the first morning. It was stone cold, so I went to complain. There was a print out attached to the lift and after speaking to the reception it was clear there was zero hot water in the building. After a cold shower, I went back to hear when it was coming back. But there was none! No plan no guarantees at all. Then they had the cheek to charge me for the breakfast. On the final day, I also noticed the carpet inside my room next to the door was damp, which I reported. No idea if they did anything about it. Repeat this every morning, except they removed the sign after day one. You can imagine how much it affected my conference experience. Each morning I was told to email the management, which I did. Finally I got a reply for 20% refund, which I said was insulting for a 4 star hotel with almost zero communication and a lack of a plan for the paying guests. I won't be going back and can't recommend it because of the lack of action and communication.