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2 adults, 1 room

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Grand Hyatt Hangzhou

28 Hu Bin RoadSee map

HK$ 1,630.6per night

This is the cheapest price in 30 days, based on the rates on 7 Oct

Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
4.3/5Great 477 reviews
Reviews summary
Prime West Lake location, near shopping and metro. Professional, friendly staff. Clean, comfortable rooms with great views. Excellent dining and club lounge.
Exploring the area
Longxiangqiao Station, 800m, About 14 mins from hotel by foot
Hangzhou Station, 3.4km, About 6 mins from hotel by car
Hangzhou Xiaoshan International Airport, 27.4km, About 31 mins from hotel by car
13
Club Room, 2 Twin Beds (Club Access)
2 beds

40.0 m²

8
Club Room, 1 King Bed, Lake View
1 double bed or bigger

40.0 m²

Lake view

9
Club Room, 2 Twin Beds, Lake View
2 beds

40.0 m²

Lake view

13
Room, 1 King Bed
1 double bed or bigger

40.0 m²

City view

10
Grand, Suite, 1 King Bed
1 double bed or bigger

60.0 m²

Garden view

11
Room, 1 King Bed, Garden View
1 double bed or bigger

40.0 m²

Garden view

8
Room, 2 Twin Beds
2 beds

40.0 m²

Courtyard view

7
Room, 2 Twin Beds, Garden View
2 beds

40.0 m²

Garden view

10
Room, 1 King Bed, Lake View
1 double bed or bigger

40.0 m²

Lake view

14
Room, 2 Twin Beds, Lake View
2 beds

40.0 m²

Lake view

7
Club Room, 1 King Bed (Club Access)
1 double bed or bigger

40.0 m²

City view

2
Regency Suite King Room
Bed type arranged at check-in

0 m²

Club Deluxe King Room
Bed type arranged at check-in

0 m²

2
Regency Club 1 King
Bed type arranged at check-in

0 m²

Kids Adventure-Standard King or Twin Room
Bed type arranged at check-in

0 m²

Kids Adventure-Regency Club 1 King
Bed type arranged at check-in

0 m²

Kids Adventure- King or Twin Room with Lake View
Bed type arranged at check-in

0 m²

No pictures available yet
Guest Room
Bed type arranged at check-in
No pictures available yet
Lake View
Bed type arranged at check-in
No pictures available yet
Deluxe Room, 1 King Bed
Bed type arranged at check-in

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Reviews

Read all reviews
4.3/5.0

Great

477 reviews
Location
4.9
Services offered
4.4
Cleanliness
4.3
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Prime West Lake location, near shopping and metro. Professional, friendly staff. Clean, comfortable rooms with great views. Excellent dining and club lounge.
Location
Prime West Lake location, near shopping, dining, and metro. Walkable to attractions. Easy transportation access. Close to fountain and pier.
Services offered
Helpful, multilingual, and professional staff. Excellent on-site dining, including breakfast buffet. Fantastic bar manager. Exceptional Grand Club service.
Cleanliness
Rooms consistently clean and tidy. Well-maintained public areas. High cleanliness standards. Luxury rooms fully equipped with amenities.
Atmosphere & facilities
Modern public areas. Comfortable rooms with amenities, including excellent linen. Indoor pool. Lake views and garden patios. Well-equipped gym. 5-star facility.
All
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Kok ********
Reviewed: 10 Sep 2025

4.0/5.0

Great

Room, 1 King Bed, Lake View · 2 Adults · 1 Nights

hotel is nice and posh, location is good, right beside many luxury malls and the west lake. of course I had the west lake view from the room. minus one star because the rooms had smoking smell. the previous guest smoked in the room and they couldn’t remove the smell. they changed another room for me and it had smoke smell also. the hotel should seriously enforce the no smoking rule. I had a small kid with me and it’s irritating to be sleeping in the room full of cigarette lingering smell. now my bags and clothes all smelt of cigarettes too. staffs were nice and professional so I won’t fault them on that.

Overview

Grand Hyatt Hangzhou

Renovation:2018-12-01
Rooms:388
Floors:8
Star rating:

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.

Description

With a stay at Grand Hyatt Hangzhou, you'll be centrally located in Hangzhou, steps from West Lake and within a 10-minute walk of Broken Bridge. This luxury hotel is 1.5 mi (2.4 km) from Wulin Square and 1.6 mi (2.5 km) from Wushan Night Market.

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Exploring the area

Transport

Longxiangqiao Station

Metro stations
800m

Hangzhou Station

Train stations
3.4km

Hangzhou Xiaoshan International Airport

Airports
27.4km

Attractions

Duanqiao Canxue

100m

Broken Bridge

100m

Chiang Ching-kuo Presidential Residence

100m

Zhejiang People's Great Hall

700m

Baochu Pagoda

900m

Precious Stone Hill

1.1km

No.2 Park

1.3km

Zhejiang Museum

1.4km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
Spa
General
Free parking
Non-smoking throughout
Gift shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Airport transportation
Airport transportation(additional charge)
Train station pick-up (additional charge)
Vending machine
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Multilingual staff
Health & fitness
Sauna
Indoor Swimming pool
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately CNY 198 per person

Airport shuttle fee: CNY 550 per vehicle (one way)

Rollaway bed fee: CNY 292 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at 28 Hubin Road 湖滨28, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

See all policies

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