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2 adults, 1 room

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Shangri-La Hangzhou

78 Beishan Road, Hangzhou 310007 ChinaSee map

¥ 17,870per night

This is the cheapest price in 30 days, based on the rates on 23 Sep

Top reasons for booking
Good location
Great view
Friendly staff
Dining
Popular facilities
Bar
Restaurant
WiFi
Free fitness center
Luggage storage
Free parking
4.2/5Great 258 reviews
Reviews summary
Prime West Lake location with easy access to attractions. Friendly, attentive staff providing excellent service. Clean, comfortable rooms. Beautiful property with historic charm and modern amenities.
Exploring the area
Huanglong Cave Station, 1.7km, About 28 mins from hotel by foot
Hangzhou Station, 4.4km, About 8 mins from hotel by car
Hangzhou Xiaoshan International Airport, 28.7km, About 32 mins from hotel by car
3
畅享豪华阁双床房
2 beds

35 m²

Floor: 1-3

2
山景双床房
2 beds

Floor: 1-5

7
Horizon Hillview Room
1 double bed or bigger

37 m²

Non-smoking

Floor: 4-6

8
Horizon Lakeside Gardenview Room
1 double bed or bigger

36 m²

Non-smoking

Floor: 4

优享房
Bed type arranged at check-in

33 m²

Floor: 1-2

22
West Wing Lakeside Gardenview King Room
1 double bed or bigger

36 m²

Non-smoking

Garden view

Floor: 1-3

12
West Wing Hill View King Room
1 double bed or bigger

36 m²

Non-smoking

Hill view

Floor: 1-3

3
West Wing Hill View Twin Room
2 beds

36 m²

Non-smoking

Floor: 1-3

8
West Wing Executive Suite
2 beds

52 m²

Non-smoking

Floor: 3-4

3
West Wing Lakeside Gardenview Twin Room
2 beds

36 m²

Non-smoking

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Reviews

Read all reviews
4.2/5.0

Great

258 reviews
Location
4.5
Services offered
4.3
Cleanliness
3.9
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Prime West Lake location with easy access to attractions. Friendly, attentive staff providing excellent service. Clean, comfortable rooms. Beautiful property with historic charm and modern amenities.
Location
Unbeatable West Lake location, near parks, temples, and restaurants. Easy access to attractions and scenic walks. Picturesque views.
Services offered
Helpful, friendly, and attentive staff. Excellent service, including multilingual assistance. Courteous service makes family travel easier.
Cleanliness
Clean and well-maintained rooms. Tidy public areas. Spotless environment. Impeccably maintained facilities.
Atmosphere & facilities
Spacious, relaxing rooms with comfortable accommodations. Beautiful gardens and relaxing environment. Historic charm with old-world graciousness.
All
With photos
4.5+
3.0+
Clean rooms
Good location
Great view
Friendly staff
Large space
Dining
Yaochiu
Reviewed: 29 May 2026

4.0/5.0

Great

Stayed with family · For friends and family

Property should provide more information about your facilities to your guests. Something like SPA, swimming pool and exercise room.
Sherry
Reviewed: 25 May 2026

5.0/5.0

Fantastic
Great location. Breakfast was fabulous. Friendly staff.
Casey
Reviewed: 22 May 2026

4.0/5.0

Great

Stayed with family · For friends and family

BF was very good ! Room looks like a little bit old style, but staff are kind of friendly.
Annie
Reviewed: 15 Apr 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Hotel is a little older but very clean and comfortable. Staffs are very nice and helpful, highly recommend this hotel.
Zhenglin
Reviewed: 31 Mar 2026

5.0/5.0

Fantastic

Stayed with partner

Excellent local delicacy during paid breakfast. Excellent service and trip planning. We had some good experience entering destinations skipping the queue.
David
Reviewed: 29 Dec 2025

4.0/5.0

Great

Stayed with family · For leisure

The corridors look a little rundown but the rooms are fine. We had a balcony on the front of the hotel. The breakfast is top-notch and the breakfast room has a view of West Lake. The hotel is relatively secluded but in a perfect location by West Lake. There are lots of pictures in the hallways of famous people who stayed at the hotel like Vladimir Putin and Nelson Mandela.
Sheung Lap
Reviewed: 18 Dec 2025

5.0/5.0

Fantastic
good service and excellent location.Very convenient to take a walk to xi hu .The hotel outside looks a little bit old,but inside is very and comfortable,we enjoyed staying here and definitely will come back if we will come to Hangzhou again
Emily
Reviewed: 28 Jul 2025

5.0/5.0

Fantastic

Stayed with family · For friends and family

Amazingly helpful service, making it so much easier to travel with family. Location is unbeatable!
Devin
Reviewed: 5 Jun 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location.
Francesca Maria
Reviewed: 22 Apr 2025

5.0/5.0

Fantastic

For leisure

Lovely staff and excellent location

Overview

Shangri-La Hangzhou

First open:2025-01-01
Renovation:2025-01-01
Rooms:198
Floors:6
Star rating:

The hotel is conveniently located in the heart of Hangzhou. With its superior geographic location, it is located along the north shore of West Lake on Beishan Road. The hotel is about 15 minutes drive from the Hangzhou station. The hotel has some of Hangzhou’s restaurants, for example Shang Palace, and Coffee Garden.

Description

The hotel is conveniently located in the heart of Hangzhou. With its superior geographic location, it is located along the north shore of West Lake on Beishan Road. The hotel is about 15 minutes drive from the Hangzhou station. The hotel has some of Hangzhou’s restaurants, for example Shang Palace, and Coffee Garden.

See all

Exploring the area

Transport

Huanglong Cave Station

Metro stations
1.7km

Hangzhou Station

Train stations
4.4km

Hangzhou Xiaoshan International Airport

Airports
28.7km

Attractions

Zhejiang Provincial Museum

200m

Meixi Park

300m

Solitary Hill

300m

Zhejiang Museum

700m

West Lake

1.0km

Guozhuang Scenic Spot

1.1km

Precious Stone Hill

1.3km

Baochu Pagoda

1.4km
See map

Facilities & services

Popular facilities
Bar
Restaurant
WiFi
Free fitness center
Luggage storage
Free parking
General
Electric car charging station
Air conditioning
Shuttle service (additional charge)
Non-smoking throughout
Designated smoking area
Central heating
Car hire
Elevator
Accessibility
Non-smoking rooms
Safety & security
Safety deposit box
Fire extinguisher
CCTV on premises
CCTV in public areas
Fire alarm
Security alarm
24-hour security
Business facilities
Fax/photocopying (additional charge)
Business center (additional charge)
Meeting facilities
Banquet facilities
Cleaning services
Shoeshine service (additional charge)
Ironing service (additional charge)
Dry cleaning (additional charge)
Laundry service (additional charge)
Daily housekeeping
Reception services
Concierge
Front desk (limited service hours)
ATM/Bank
Foreign currency exchange
Tourist info desk
Fast check-in
Fast check-out
Health & fitness
Fitness classes
Accessibility
Wheelchair accessible
Toilet with armrest
Accessible bathroom
Food & drink
Room service
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Age
Fees
0-11 years old
Not included
Free

Children aged above 11 will be charged as adults at this property

Up to 1 children aged 11 or below can share a bed with an adult for each room. If you're bringing additional children, please refer to the following. Detailed policy can be different depending on the hotel.

Extra bed policy

Only 1 extra bed can be provided for each room

Age
Fees
0-1 years old
Extra bed: Free

Costs for cribs and extra beds aren't included in the total price. You'll need to make a separate payment for them when checking in. Child and extra bed policies can vary depending on the room and the total number of guests staying. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately CNY 184 per person

Airport shuttle fee: CNY 600 per vehicle (one-way)

Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.

See all policies

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