Solar do Castelo, a Lisbon Heritage Collection (Heritage Solar do Castelo Inn - Alfama)

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice property

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We chose Solar do Castelo because of its unique location and luxury reputation, but unfortunately it didn’t quite meet our expectations. The location is fantastic, and the outdoor courtyard is beautiful. Breakfast was also very good. However, the hotel itself didn’t feel particularly luxurious. The beds weren’t very comfortable, the walls were quite thin (we could hear our neighbours talking and using the shower), and the elevator consistently had an unpleasant smell. Our arrival also left a poor first impression. Our taxi driver had difficulty finding the hotel, but instead of handling the situation professionally, the receptionist was quite rude to him while disputing the fare making us feel quite uncomfortable. Overall, it’s a nice hotel in an excellent location, but we expected more in terms of comfort and service for the price.

It is all about location

Really enjoyed our stay, the peacocks were noisy and beautiful and we even enjoyed that! The hotel is beautiful and quiet. The staff is friendly and helpful! A bit of a walk uphill if you come back with a taxi or Uber but nothing to complain about. We will be back soon!

Fantastic hotel at the top of the mountain that is lavish. Beautiful rooms, wonderful comfortable shared space including lovely courtyard. Incredibly helpful staff. Only challenge is getting a cab to and from… but quite central and walkable to the Center of Old Lisbon.

We can’t express just how perfect our stay was. The hotel was everything we wanted. Staff were friendly, helpful, and attentive. The constant availability of refreshments and the any time you need it bar was marvelous. Breakfast was such an easy way to brighten each day. The grounds managed to both be secluded and within walking distance of everything! Room was cozy and well appointed. The whole building seemed to be in newly renovated condition which is remarkable since it’s roughly 500 years old.

Solar do Castelo is a very special place. It’s like a little retreat atop the hectic and narrow streets of Alfama, right next to the Palace of Sao Jorge. Quiet and calm (except for the resident peacocks, which strangely we got used to), it’s a restful place that feels more like an inn. My only slight complaint was the bathroom was a bit cramped (compared to other 5-star hotels we stayed at in Sesimbra and Porto) but it was well appointed. The bed was very comfortable, and they even offer to make it softer for you if you want, by adding a topper. I took them up on that offer and it was amazing. The staff is genuinely nice and helpful. Although you have to huff and puff to get up here, it’s ultimately worth it. One thing to note: everything I read said cars could not come all the way up to the hotel, but this proved not to be entirely true. Taxis have a special pass that allows them to get past the “pins” - traffic posts that come out of the ground and lower if you have the pass thingy. Ubers and cars can only come up so far.

Simple & lovely. Our friends stayed there on their past trip so we decided to give it a try. It does create a little bit of logistical patience being at one of the highest points, in a very tourist-filled neighborhood, if you are with someone who doesn’t like to walk a lot, as cars are unable to pick up or drop off easily or quickly at the hotel door. There is no parking & we were allowed to park our car at the sister hotel - which we may stay at next time. Also the peacock calls start early in the morning & luckily i used my noise cancellation ear buds to sleep.

Thank you for the attention to details