Thanh Nhan 1 Hotel Ca Mau - by BAYLUXURY

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I cannot recommend this hotel. We booked our stay three months in advance and paid a non-refundable rate. When we arrived, the staff told us they had no record of our reservation. We showed them our booking confirmation and payment receipt, but they said they didn't know anything about it. After a long discussion, they only allowed us to stay for two nights instead of the three nights we had booked. They refunded one night, but by then every other hotel in the area was fully booked, so we had no choice but to stay. The hotel itself was also in very poor condition. It was dirty, had a strong unpleasant smell, there was water leaking onto the floor, and the refrigerator had mold inside. Overall, it was a very disappointing experience, and I would not stay here again.

The hotel was very dark and dirty. Everything in the room was broken down like door lock that the key was dropped inside the lock mechanism after insert in, faucet was loosened and drawers were sagging down. Hotel was running by a kid as front desk receptionist. I checked in then left right after I saw inside the room and dark hallway. I rather lost my money then staying there. Unsafe environment and filthy with dust. Avoid this hotel and should not listed on Expedia website period.