Grand Hotel Excelsior Amalfi

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The hotel is far from the city of Amalfi and getting up and down is a hassle. There are only 8 seats on each shuttle and you have to schedule times in advance. The prime times fill up very quickly when the hotel is full. The price per taxi trip is 60 euros. Some the hotel staff is helpful and overbooks the shuttle to max at 10 seats and other staff just tell you oh well, there is a bus that goes every hour. The hotel is outdated and the A/C doesn’t work great. It’s just ok if you get a good price.

El hotel espectacular, está ubicado en lo alto de Amalfi pero tienen un servicio de recogida hotel-centro ,centro- hotel cada 30 minutos gratis y muy puntual,las vistas hermosas al igual que la piscina.

It took me a while to find a hotel with all the things you need while staying in Amalfi. This hotel’s view is a million dollar view! They have a shuttle to take to the city center/private beach all day long and to pick you up from the city center/pool. Make sure to schedule ahead as they can get booked. The pool is gorgeous and the staff is extra friendly, professional and accommodating. They are helpful and very courteous. Highly recommend. Amalfi stays can require lots of steps and very inconvenient for your luggage. This hotel solves it all!

This is not the first time we have stayed there. This will be the second time. We're also going to be going back again in the near future. We've stayed in many places on the Amalfi coast and this one Works the best for us. You just can't beat the view!! It's situated perfectly! This hotel is located on the top of the mountain in Amafi. The hotel has shuttle busses from the bottom to the top that run approximately every half hour to 45 minutes. They also stop their own private beach included and they also have snacks and a bar on the water. The staff is accommodating and courteous at all times. The facility is clean and well taken care of. Their is a Custom Bio design lagoon style pool. Perfect For lounging around all day until you want to their own private beach beach. The beach and shuttles are included so you don't have to worry about paying for chairs on the beach club. They also have an amazing cave at the pool with a bar and lounge area to keep you cool on the hottest days. Almost forgot the breakfast was included in the stay witch was also great. Hands down probably the best hotel for the dollar on Amafi Coast. I'm sure you're gonna enjoy your stay. Frank and Donna

It was an amazing place the view is amazing the staff were great.. the staff driving the struggle were great it would definitely go back .

The hotel is as described. Perched on a hillside with a stunning view of Amalfi coastline. The staff were very helpful and attentive. Well maintained property. FYI: ask for the free hotel shuttle from the ferry station when booking, be ready to pay €70-90 to get up the hill to the hotel.

We loved our stay here! The shuttle was the most helpful part that brought you to either the beach or the city center, very easy to use. The staff was very helpful and accommodating! The view at breakfast was unreal and cave bar was such a cool place to have a drink in. I would def stay here again!

My husband and I stayed four nights here in a standard room. Some of the pros were the view, free breakfast, and the pool. However, the bed was very uncomfortable which made it very hard to sleep, the walls in the hotel room are so thin you can hear every conversation your neighbors are having, we heard someone phone alarm go off every day at 7am, the free shuttle was nice if you booked early otherwise the time slots fill up fast and the time slots are very limited, one time slot we pre booked for when we went outside to get on the shuttle they allowed guests who didn’t have a reservation on, leaving my husband and I to squeeze into one seat which felt very unsafe especially how dangerous the roads are and when we asked the staff about it there got annoyed and said you are just going to have to squeeze in this time. The restaurant and food at the hotel was very expensive, 14 euro for a canned beer from the fridge inside the hotel room and if you order room service they charge you 20 euro fee. If I went back to Amalfi I would stay some place else, this wasn’t worth the money.

Beautiful room with incredible views throughout the hotel. Shuttle was easy to navigate and the beach was wonderful to have access to. Highly recommend

The staff was discriminating and ask my fiancée our room number during breakfast as if we didn’t belong, breakfast staff named Camila. Also the room TV does not have any channels for movies in English, so we didn’t watch any tv at all. That made our stay awful as well