Transport in Terengganu

Everything went smoothly for the transfer from Kuantan to KL. The transport provider emailed me and the driver Mr Jaya WhatsApp me one day before the trip. Even though the pickup was scheduled for 12 noon, we saw Mr Jaya’s van parked beside the hotel at 10.30am. Mr Jaya was patient, giving my elderly parents time to slowly board and alight from the van. He was also considerate, stopping twice during the 4.5-hour journey for us to take toilet breaks. He also helped us to load and unload our luggage and bags, and drove carefully, ensuring our safety.

Mr Miniam came early to fetch us from our hotel. We came back to hotel late due to some delay in the morning trip to Mossy Forest (also booked via Klook). Good thing that both the morning trip and this private transfer trip we booked thru KLOOK was arranged by the same person (Gwen) and he was able to give Mr Miniam heads up on the status of our earlier tour. Mr Miniam was very patient with us, waited for us to check out the hotel and gave us a warm welcome before starting the journey. His Toyota MPV is very new (apparently he said only a month old) and in very clean and good condition, we had a very comfortable ride from Cameron Highlands to Ipoh. Thanks Mr Miniam. And not to forget, thanks to Gwen too who made the morning Mossy Forest tour and the private transfer arrangements for us hassle free.

Driver was punctual yet patient , WhatsApp communication was smooth and easy to arrange for pick up point at mall