3G/4G WiFi Device (MNL Delivery) for Indonesia
Product details
Upload/Download Speed 50mbps/150mbps
Max. No. of Connected Devices 5 devices
Battery Life 16 hours
Coverage area The Whole of Indonesia
Traffic Flow Limit 3G/4G
Provided by Big Sky Nation Inc./Skyroam
About this product
Additional Information:
- You will be charged for the entire duration of your trip only. If you are departing on 1 May and returning on 5 May, you will be charged for 5 days of usage. Please select your departure date during time of booking
- This particular service is only provided for Indonesia, with device pick up and drop off at your address. For WiFi services in other locations, please see the individual destinations
- Wi-fi devices are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance by email
International Fair Usage Policy:
- If the 500MB or 1GB daily data limit (Fair Use Policy) has been reached, the speed will be capped at 3G
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time, etc., or from using a huge amount of data in a short period of time
- The operator is in no way responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period
Compensation Charges:
- A security deposit will be required during pick up
- The security deposit will be refunded when the device is returned undamaged
- In case of loss or damaged device without insurance, charges will be deducted from the deposit. If the deposit is insufficient, an extra charge will be required
- Please note that a penalty fee will be charged for late returns
Security Deposit
- 3.5G Pocket WiFi: PHP500
Other Fees
- In case of loss, you must pay the following additional charges:
- 3.5G Pocket WiFi: PHP2,000
- 4G Pocket WiFi: PHP10,000
- USB cord: PHP300
- Case: PHP500
- Manual: PHP50
Delivery and Return Procedure:
- Please leave your address at check out. WiFi device will be delivered to you at least 2 days before your departure date
- WiFi device will be picked up from the address 1-2 days after your trip, the courier will contact you to coordinate the pick-up schedule
Delivery Procedure
- Time: 9:00am-3:00pm, daily
- Simply select your required number of days when booking. If you decide to keep the device longer, you can pay for extra days on return
- Present your voucher when you pick up the device
- Please note: You will be asked to leave a security deposit. The amount will be refunded once you return the device
Return Procedure
- Time: 9:00am-3:00pm, daily
- Return the device to the courier
- Receive your deposit refund
- Please note: Pay for the extra days used if you exceeded the limited number of days for usage of the device
- In cases of late return, lost or damaged device without insurance, charges will be deducted from the deposit, if the deposit is insufficient, an extra charge will be required
Activation Procedure:
- To activate the wifi device, press and hold the 'Power' button for 3 seconds until all 3 indicator lights flash green
- The indicator will light up in succession as the Hotspot connects to a local network
- Device should be switched off when not in use
- Press and hold the 'Power' button for 3 seconds until all lights go off
Contact us
Reviews
Greatest deal when it come to wifi service! Thanks klook for always making it convenient gor me everytime I travel!😊
Thanks to klook because of this gadget we are able to go anywhere without hassle, to think of a place where we can connect. So good. Thanks again. Until next time.
Arrived 3 days before our flight. though signal is quite slow and fluctuating. but still can be use. there are just some dead spot in most areas in Bali. probably the problem is not the device but the signal itself in Bali.
The device was delivered two days before I left the country. The signal can be is reliable when in the city. When you go up the mountains where some of the tourist attractions are, it is sometimes difficult to get a decent connection.
Had a very bad experience with this wifi. The device we received was broken and stuck at 15% set-up when we opened the device. It refused to work for the entire duration of our trip, even if we tried it in different locations inside Bali. When we reached out to the team regarding this (Big Sky Nation), they said it was a hardware issue and said they would refund what we paid for the device. The device has been returned and the team is no longer replying to my follow-ups regarding the refund. Someone else from my group rented out a wifi unit from this provider and service was either slow or spotty throughout Bali. Would not recommend this service at all.