4G LTE SIM Card (MNL Delivery) for Australia and New Zealand
Product details
Upload/Download Speed 50mbps/150mbps
Max. No. of Connected Devices 1 devices
Battery Life 24 hours
Coverage area Whole of Australia and New Zealand
Traffic Flow Limit 1GB, 500MB, or 300MB per day with unlimited data with 3G speeds
Provided by Big Sky Nation Inc./Skyroam
About this product
Additional Information:
- This particular service is only provided for the country of destination selected
- You must book at least 1 hour in advance before pick up time
- SIM cards are generally available
- Data will start upon activation of the SIM card (putting the SIM card in the phone) and will end based on the number of days the customer subscribed to. Example: Customer activated the SIM on a Thursday at 10:00am and bought the 5 days worth of data, then the SIM will expire on Tuesday 10:00am
- This offer is a Data Only SIM card. Calling and texting will not be possible with a data SIM
- Once you’ve reached the maximum volume allocation, internet speed will drop to 3G with unlimited data
- SIM cards are generally available. In the rare event that it has been booked out, you will be notified at least 1 day in advance via email
- Only works with open line phones SIMs are not compatible with closed or network-locked phones
- If you are facing an issues with your SIM card, please contact: info@bigskynation.com or through 0918-964-7626 (available on Viber and/or WhatsApp)
International Fair Usage Policy:
- 4G WiFi Fair Use Policy: If the daily data limit has been reached, the speed will throttle down and will change to 3G
- Under the Fair Usage Policy, users who deal with large amounts of data in a short period of time might, without prior notice, have their data use limited or throttled at the discretion of the telecommunications company of the country of destination
- Please refrain from watching videos for a long time or from using a huge amount of data in a short period of time
- Operator will in no way be responsible or liable for the incurred data limit as per above, and you will still be charged with the appropriate fees during your rental period
SIM Card Size and Validity:
- Nano, micro, and mini
- Validity: based on customer's travel start and end date
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Delivery Procedure:
- Time: 9:00am-3:00pm, daily
- Indicate your complete delivery information upon checkout. The SIM card will be delivered to your doorstep at least 2 days before your departure
- You must present your voucher to the driver upon picking up the SIM card
- Delivery lead time: 2-3 days within Metro Manila
- For outside metro manila deliveries, please book your SIM card at least 7-10 business days prior to your travel date
SIM Card Activation Procedure:
- Plug in the SIM card in your phone. Your phone will automatically connect to the network
- All SIM Cards are preconfigured to be plug and play
- Should there be any issues in activation email info@bigskynation.com
SIM Card Validity
- The validity of the data package will begin on the date of activation by the customer and will be valid based on the number of days purchased by the customer.
- If the activation is delayed, please note that the validity period will not be extended.
Manual Activation Procedure
Android APN Setting
- Insert SIM in the card slot
- Go to Settings > General > Mobile Networks > switch on Cellular Data and Data Roaming > select 4G/LTE
- Go to Cellular Data Network > Access Point Names (or APN) and set APN to the APN of your destination country
iOS APN Setting
- Insert SIM in the card slot
- Settings > Mobile Networks > Cellular Data Options > Data Roaming > select 4G/LTE
- Go to Settings > Cellular Network > set APN to the APN of your destination country
Cancellation policy
- Full refunds will be issued for cancellations made at least 48 hour(s) before the selected activity date
Contact us
Reviews
Great internet provider! I was kind of disappointed with the process because there was a confusion with the country i provided and the country that was given. nevertheless, all we're solved and no problems encountered during the trip. A lifesaver when I was in the destination because my local sim didn't work and only this simcard worked throughout the travel! thank you!
we arrived around 11:30pm, the sIM card pickup is easy and fast
The sim card was easy to use, worked well in Australia.
Had to confirm delivery of the SIM card two days before I left (company promised that delivery is 2-3 days before trip). The SIM card is convenient, but doesn't work on some places and sometimes the signal is slow or weak.
listing was misleading. it said "MNL Delivery" but when it was delivered, the courier collected delivery fee from me. i got in touch with BigSky but they keep putting me off. promising to handle it but hasn't done so for more than 2 weeks. i keep following up to no avail.
Hi Customer, Thank you for raising your concern with us. We sincerely regret to hear that you had an unsatisfactory experience and we take your feedback extremely seriously. Your case has been noted and passed to the local operator for further investigation. Our specialist will get in touch with you shortly. Your understanding will be much appreciated. Klook Service Recovery and Resolution Team
Late delivery, zero updates and replies. DO NOT BOOK