Seoul & Gyeonggi Family Play Korea Netmarble Game Museum Tour

Additional information

Prohibitions & Limitations

• This activity is not recommended for anyone with impaired physical mobility
• This activity is not recommended for pregnant women
• This activity is not recommended for anyone with certain medical conditions such as high blood pressure, epilepsy, etc.
• The activity is unable to accommodate the following dietary requirements: Halal certified
• The activity is unable to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Pets are prohibited
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• The activity is prohibited for: other serious medical conditions

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are available upon request (Only 1 child seat is free)
• Infants and children must be included in the passenger headcount if they require a child seat
• This activity is stroller-friendly
• This activity is not wheelchair-accessible

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: Participation for some attractions has been suspended
• Vouchers can be used any time within the validity period. Refunds can't be made once it has been redeemed or has expired.
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Full refunds will only be issued for unsuccessful or rejected bookings
• Lost, stolen or damaged tickets can't be refunded
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• Refunds can't be issued for any participants who are late by 1 hour(s) or more
• The activity will be cancelled if there is not a minimum of 4 participants. If this happens, you'll get a refund
• Refunds or amendments can't be issued if: Participants don't follow the rules
• To reschedule or request a full refund, please contact the supplier/operator: 02-6326-8898

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Participants aged over 65 are considered seniors, based on their official ID