Geumsan Ginseng Festival & Ginseng Digging Experience

Additional information

Accessibility

• Staff is available for guests requiring disability assistance

Vehicle & luggage info

• Luggage allowance: 1 pieces of standard-sized luggages
• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• Partial refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• For any product quality/damage issues, contact Klook customer support ASAP with photo/video proof
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be cancelled if there is not a minimum of 6 participants. If this happens, you'll get a rescheduled time or refund
• To reschedule or request a full refund, please contact the supplier/operator: pnj0726@gmail.com

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount