[Kyushu Oita Day Trip] Natural Zoo & Mt. Yufu & Yufuin & Beppu Sea Hell

Pre-trip Information

We will contact you between 17:00 and 21:00 the day before departure via the contact method you provided. If you do not receive the information, please check your email. Emails may sometimes mistakenly go to the spam folder. During peak tourist seasons, there may be a slight delay in sending emails. If you receive multiple emails, please refer to the latest one. If you do not receive travel information, please arrive at the meeting point 10 minutes in advance on the day of departure according to the meeting time and look for the JRT tour guide flag to inquire. Thank you for your patience and cooperation. • If the number of participants does not reach the minimum group size, you will be notified of the cancellation by email the day before departure. In the event of extreme weather conditions such as typhoons or heavy snow, confirmation on whether to cancel will be made by 18:00 local time the day before departure, and you will be notified by email.

Seats and Vehicles • The itinerary is a shared tour, and seat allocation follows the first-come, first-served principle. If you have special needs, please make a note, and we will do our best to arrange it, but the final arrangement will be subject to the actual situation on site. • The type of vehicle used depends on the number of people and cannot be specified. When there are fewer people, a driver may be arranged to also serve as an attendant, and the explanation may be briefer. • If you need to bring luggage, you must inform us in advance. If you bring it without authorization, the tour guide has the right to refuse you to board the bus and the fee will not be refunded. Eating and drinking are prohibited in the car. If any damage is caused, compensation will be required according to local standards.

Itinerary Adjustment and Safety • Japanese law stipulates that operating vehicles must not be driven for more than 10 hours per day. If the time is exceeded, additional fees will be incurred (ranging from 5,000 to 10,000 yen/hour). • The itinerary is for reference only. Actual traffic, stops, and tour times may be adjusted due to weather, traffic jams, facility maintenance, etc. The tour guide may reasonably replace or reduce attractions depending on the actual situation. • In the event of weather or force majeure that causes the cable car, cruise ship, or other facilities to be suspended, you will be taken to other attractions or the length of stay will be adjusted. • Fees will not be refunded for lateness due to personal reasons, temporary changes to the meeting place, or leaving the group midway. You will be responsible for any accidents and additional expenses incurred after leaving the group.

Season and Landscape • Seasonal limited events such as flower viewing, autumn foliage viewing, snow scenes, and fireworks displays are greatly affected by the climate. The flowering period and autumn foliage peak may be earlier or later. Even if the expected landscape is not reached, the itinerary will still depart normally and no refunds will be given.

Other Information • Please arrive at the meeting point on time. We will not wait for latecomers, and you cannot join the tour midway. • It is recommended to wear light clothing and shoes. Please bring warm clothing for winter or mountain itineraries.

• The itinerary does not include personal travel and accident insurance. It is recommended to purchase your own insurance. Outdoor activities and high-risk sports have certain risks. Please sign up carefully according to your health condition.
• After the itinerary departs, if it is forced to be terminated due to natural disasters or force majeure, the fee will not be refunded, and passengers will have to bear the return or additional accommodation costs themselves.
• During peak travel periods on Japanese red days and weekends, there are often serious traffic jams or attractions closing early. It is recommended not to book flights, Shinkansen, or dinners for that evening, and bring your own light snacks and power banks.