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2 adults, 1 room

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Shangri-La Lhasa

19 Norbulingka Road, Lhasa, Tibet Autonomous Region 850000 ChinaSee map

AUD --per night

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Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Fitness center
Free spa
4.3/5Great 65 reviews
Exploring the area
Lasa, 4.5km, About 8 mins from hotel by car
Shangri-La Hotel Lhasa parking lot, 600m, About 10 mins from hotel by foot
National Culture Information Resources Share Engineering Xizang Autonomous Region Branch, 600m, About 10 mins from hotel by foot
9
Deluxe King Room
1 double bed or bigger

43 m²

Non-smoking

Mountain view

8
Deluxe Twin Room
2 beds

43 m²

Non-smoking

Garden view

No pictures available yet
Horizon Club Twin Room
2 beds

54.0 m²

No pictures available yet
Horizon Club King Room
1 double bed or bigger

54.0 m²

8
Premier King Room
1 double bed or bigger

56 m²

Non-smoking

Mountain view

5
Deluxe Suite
1 double bed or bigger

124.0 m²

Garden view

6
Executive King Suite
1 double bed or bigger

86 m²

Non-smoking

10
Executive Suite Potala King View
1 double bed or bigger

86 m²

Non-smoking

Mountain view

9
Horizon Club Potala View King Room
1 double bed or bigger

43 m²

Non-smoking

City view

7
Horizon Club Potala View Twin Room
2 beds

43 m²

Non-smoking

City view

4
Horizon King Room
1 double bed or bigger

43 m²

Non-smoking

4
Horizon Twin Room
2 beds

43 m²

Non-smoking

7
Presidential Suite, 1 King Bed (Shangri-La)
1 double bed or bigger

250.0 m²

Hill view,City view

5
1 Bedroom Apartment
1 double bed or bigger

86.0 m²

Mountain view

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Reviews

Read all reviews
4.3/5.0

Great

65 reviews
Location
5.0
Services offered
4.3
Cleanliness
4.4
Atmosphere & facilities
4.5
All
4.5+
3.0+
Julio
Reviewed: 22 May 2025

5.0/5.0

Fantastic

Stayed with partner

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Verified traveler
Reviewed: 13 Oct 2019

4.0/5.0

Great

For leisure

Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
JS
Reviewed: 28 Sep 2019

5.0/5.0

Fantastic

Stayed with friends · For leisure

Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Roy
Reviewed: 25 Sep 2019

5.0/5.0

Fantastic

Solo stay

Vacation
Verified traveler
Reviewed: 25 Aug 2019

1.0/5.0

Below average

For leisure

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
viktor
Reviewed: 23 Jun 2019

5.0/5.0

Fantastic

Stayed with family

bery nice, and very good staff , fluent english. so satisfy
Verified traveler
Reviewed: 26 Apr 2019

3.0/5.0

Good

Stayed with friends

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
C
Reviewed: 5 Jan 2019

3.0/5.0

Good
各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Verified traveler
Reviewed: 1 Jan 2019

4.0/5.0

Great
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Marc
Reviewed: 19 Jul 2018

5.0/5.0

Fantastic
We stayed at the Shangri La Lhasa on our recent trip to Tibet. It is located a bit out of the way in terms of sightseeing and restaurants, but the oxygen bar was so appreciated on our second night. The food in the hotel is a bit expensive, but the staff allowed us to create our own menu for snacks on the night of our arrival, and then provided us with a bit of a discount for our breakfast buffets. Very accommodating. The rooms are well appointed and very comfortable.

Overview

Shangri-La Lhasa

First open:2014-01-01
Renovation:2014-01-01
Rooms:289
Floors:6
Star rating:

You arrived at the luxury resort of Shangri-La Lhasa, to find a copy of Lost Horizon by James Hilton in your elegant room. This is the legendary story of Shangri-La, a paradise for travelers high among the Himalayas – and the inspiration for the hotel's brand.

Description

You arrived at the luxury resort of Shangri-La Lhasa, to find a copy of Lost Horizon by James Hilton in your elegant room. This is the legendary story of Shangri-La, a paradise for travelers high among the Himalayas – and the inspiration for the hotel's brand.

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Exploring the area

Transport

Lasa

Train stations
4.5km

Attractions

Shangri-La Hotel Lhasa parking lot

600m

National Culture Information Resources Share Engineering Xizang Autonomous Region Branch

600m

Tibet Museum

700m

Norbulingka

700m

Tibet Surveying And Mapping Brigade

800m

Potala Palace

2.0km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Fitness center
Free spa
General
Free parking
Air conditioning
Non-smoking throughout
Designated smoking area
Central heating
Car hire
Shop
Elevator
Accessibility
Non-smoking rooms
Safety & security
Safety deposit box
Fire extinguisher
CCTV on premises
CCTV in public areas
Fire alarm
Security alarm
24-hour security
Business facilities
Business center
Fax/photocopying (additional charge)
Meeting facilities
Banquet facilities
Cleaning services
Ironing service (additional charge)
Dry cleaning (additional charge)
Laundry service (additional charge)
Daily housekeeping
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Foreign currency exchange
Tourist info desk
Fast check-in
Fast check-out
Accessibility
Wheelchair accessible
Toilet with armrest
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 18:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 0 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 11 will be charged as adults at this property

Children can't share existing beds with adults

Extra bed policy

Extra beds are not allowed at this hotel

Additional fees may be charged when you accompany children or bring additional guests. Please contact the hotel directly for details.

Pet policy

No pets allowed

Other fees

Fee for buffet breakfast: approximately CNY 99 to 198 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy international cuisine at Altitude, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

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