Hyatt Regency Jinan

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

wonderful staff

Great hotel in a good location. Nice friendly staff.

The staff at the hotel were fantastic. The food was very good and the location was great. On my first morning at breakfast, the dining room manager said I looked a little tired and I told him that my room was very warm and I did not sleep well. He brought me a coffee and reported my information to the front desk. The thermostat could not be changed in the room and temperature could not be adjusted so the room was quite warm. When I checked at the front, they had informed me that the manager of the dining room had reported the concern and they could move my room which I decided not to do, so they then brought a fan and opened one of the windows to help. The staff was very kind working hard to make my stay comfortable, the location was great, gym was good, food was great and staff was very attentive. The general manager Neil Li was very attentive and checked in on my stay as well which I appreciated too.

Located in city center, steps from Wanda shopping mall, lots of dinning options. No subway stations in walkable distance, this might be the only disadvantage.

good location, in the city center, close to shopping and dining in the area.

Its a very nice hotel with good friendly service but also adjusted 100% to Chinese customers habits. No salt and pepper on the tables and also no sugar and milk for coffee tea in the morning. But all in all a very nice stay and very good location for walking around in the city.

The staff is very co-operative. The location is central

Both food & beverage (wine selections) are very well served. Friendly staffs, much better than those so call 5 stars in Beijing

Very nice hotel. Good stuff. Good location. Everything was perfect. No complaints at all. Highly recommend. Price is excellent as well.

Despite an impressive lobby, the hotel rooms are a little run down. The heat did not work in my room, it was freezing for much of the time