City Pop 2Night Zürich City - Self check-in

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Clean! Clean!!!! Quite! Safe! I could go on and on about this amazing breathtaking hotel

Good

I had an overall good stay at this property, but there are a few things future guests should know before booking. The location is excellent. There are several restaurants and places to eat nearby, a great supermarket right next door, and even a delicious ice cream shop within walking distance. The area is quiet, and the property was very clean. Since it operates more like an apartment-style accommodation, I rarely saw other guests, which made for a peaceful stay. Customer service was responsive when I needed assistance. On the fourth day, I requested fresh towels and additional Nespresso coffee capsules, and both were provided without any issues. There were, however, some drawbacks. The biggest one was the lack of traditional air conditioning. If you are used to hotels in the United States, be aware that the cooling system is very different. The room has a ventilation system, but it feels more like a fan than true air conditioning. During the summer, the room can become quite warm, especially at night. I strongly recommend bringing or purchasing a portable fan, as it made a significant difference in my ability to sleep comfortably. When I arrived, the door access code did not work, and I had to contact customer service for assistance. There were also a few occasions when hot water was unavailable, and the response was simply an apology for the inconvenience. Additionally, I noticed a few small insects in the room despite never opening the windows.

Excellent room , well maintained hotel , very close to bahn

Check in was easy but there was dirt on the floor in our room, marks on the walls from water dripping down the walls, mold in our sink that made the sink smell like a sewer, and property management was very delayed at responding to concerns. In addition, we were told our room had a “cooling system” but the system only cooled the room from 25 C to 24 C within 36 hours with the system running continuously. There are laundry services on the property that you must pay for but the property would not allow short term guests to use the laundry services, despite the guest needing to pay to do laundry.

Clean room, helpful to have luggage room to store your bags prior to you checking in. Air con could have been better but overall had everything you needed!

Very simple check-in and out, great value for the money.

The staff was prompt in responding to queries.

great place, nice stay for 1 night. could be cleaner, there was a dead fly on the shower wall and hair everywhere.

It was very close to train station, restaurants and old town.