Les Jardins du Marais

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We had a kind of poor experience here. Positives, the room size and amenities were great -king sized bed, kitchenette, decent bathroom with a tub. Hospitality was the main issue on arrival after midnight by train. It took 25 minutes to check us in, then we were set off to our room on the fifth floor of a building with a broken elevator. This was not disclosed to us by the night staff. No help getting the three large suitcases up these stairs was offered; we ened up falling down the stairs with our luggage. The room, though non-smoking now, smelled of 10,000 cigarettes having been smoked there. I had to heavily medicated to keep from having an asthmatic emergency. On checkout, we received needed help with our baggage and finally felt looked out for by the doormen porting our luggage and front desk staff. So, literally our experience was like night and day. The courtyard was cute.

Great location, beautiful hotel with friendly staff who could work on their efficiency.

Absolutely beautiful and well maintained

Great accommodations

We have a great experience, for our nex vacation we definitely will be back. We recommend

Lovely place. Clean, nice garden with outside seating. Great staff

Most of the staff was very friendly. We had 1 server who was dismissive and rude. Bar/food area closed at 11pm and no alternative way in the hotel to get drinks alcoholic or nonalcoholic or snacks. We had to walk to the outside bar to order drinks as there was no inside bar tender or outside server on any of the days we were there. No on-site laundry self service as advertised. Only very expensive laundering service. No airport shuttle/taxi service offered though it was advertised. I would consider staying here again though now that I have found the laundromat, convenience store and gotten to know the area.

Great location near metro and restaurants. The staff was very friendly and helpful. They were quick to respond for any help we needed. The room was big (for Paris standards) and was clean. Overall, we were very happy with our stay.

Upon arrival we were impressed with a nice lobby and beautiful garden. The junior suite was large and beds comfortable, but on the second day we woke up with congestion/coughing due to the stuffiness of the room, although this might have just been the one we were placed in. We also returned to the room one evening after the cleaning service and discovered blood all over the inside of one of the bed sheets. This was extremely disturbing and we alerted the staff but the manager seemed unphased and unapologetic without attempting to remedy the situation besides for a new set of bed sheets. The hotel is in a great location and was spacious but facilities old and we were not impressed by the service - did not seem like a proper 4 star hotel.

Very helpful staff