eSIM
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM directly from the Klook app?
- [QR code activation] How can I activate the eSIM with a QR code?
- The eSIM didn't get activated on my device. What should I do?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?
- An error occurred while I was installing the eSIM. What should I do?
- How can I connect to the Internet after arriving at the destination?
- What should I do if I don't have network connection after arriving at the destination?
- I can't connect to the Internet even though I have remaining data.
- The connection of the eSIM doesn't seem stable. What should I do?
- I don't have the connection anymore or the network got slower. Why is that?
- How can I check the remaining data balance?
- How can I remove the eSIM after I'm done using it?
- How can I use different SIMs for calls/text and data?
- What should I do if I accidentally removed the eSIM from my device?
- Can I use the eSIM on a different device?
- What should I do if I see the "PDP Authentication Failure" error message?
- Can I exchange iMessages while using the eSIM?
- Can I exchange text messages or calls with the eSIM?