What should I do if I see the "PDP Authentication Failure" error message?
- Make sure the eSIM has remaining data.
- See if you are connected to the supported network.
If the issue persists after checking the above, try resetting your network from your device's settings.
**Please note that if you reset your network, all existing WiFi networks, passwords, cellular, VPN, and APN settings will be rest as well.
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Other FAQs in "eSIM"
- What devices are compatible with eSIM?
- [In-app activation] How can I activate the eSIM directly from the Klook app?
- [QR code activation] How can I activate the eSIM with a QR code?
- The eSIM didn't get activated on my device. What should I do?
- Can I scan one QR code with multiple devices?
- Should I turn on data roaming when I'm using the eSIM?
- An error occurred while I was installing the eSIM. What should I do?