Our guide, Sarah, was very informative and friendly. She was very accommodating of the tour group and answered questions patiently. Our driver, Donato, was an expert driver. He can get past any tight curve or alley without a scratch! Quick, easy and hassle-free booking. Started at 8am, and finished by 6:20pm. Took a private boat around Lake Como, a public ferry to go to Bellagio and the bus/transport to Como City proper. Had ample time to walk around Bellagio and Como City. Though I would prefer to have a longer time for lunch at Bellagio because most of the restaurants open at 12nn, we arrived at 11am and stayed only until 1pm. Overall a good experience and would recommend the tour to anyone!