The kimono shop is very easy to find, located on the 2nd floor of a building near the subway station. As soon as you enter, staff will greet you and provide a seamless, attentive experience. There are many staff members who speak Chinese, so you don't have to worry about communication issues.
When choosing a kimono, a Japanese grandmother also provides styling advice. However, we wanted a more vibrant, contrasting style, so we didn't follow her suggestions (thank you to the other staff for helping to communicate with the grandmother, as she was quite insistent on traditional styles, haha).
We arrived around 10:30 AM, and it wasn't too crowded yet. The whole process, from start to finish, took about 30 minutes.
While taking photos, we were asked where we rented our kimonos, and that's how we met new friends who went directly to the kimono shop (we unintentionally became walking advertisements!).
The staff at the kimono shop are all super nice and create a very welcoming atmosphere, from the Chinese-speaking receptionists to the two Japanese aunties who helped us dress in the kimonos. This was truly a perfect experience! We also took a lot of beautiful photos!