Animal Kingdom Great Exploration Exhibition - Museum of Natural History, University of Pisa

Ticketing Information

1. Event Period: 2026/12/12 - 2027/03/07.
2. Opening Hours: Winter Vacation Period (01/21–02/10): Monday to Friday 09:00–17:00; Saturday and Sunday 09:00–18:00 Non-Winter Vacation Period (12/12–01/20, 02/11-03/07): Monday to Sunday 09:00–17:00 (Ticket sales and admission stop 1 hour before daily closing)
3. Each ticket is limited to a single admission. Once the admission stub is verified, it becomes invalid, and no refunds will be accepted.
4. Please keep your tickets safe. In case of loss, damage, or expiration, they will not be reissued or exchanged under any circumstances.
5. Items and complimentary gifts included in package tickets must be redeemed on-site no later than 16:00 on the final day of the exhibition; they will not be reissued if overdue.
6. Holders of electronic tickets or electronic serial number vouchers do not need to exchange tickets and may proceed directly to the exhibition entrance for verification and entry; verified QR codes and electronic serial numbers are non-refundable.
7. For concession tickets and free admission qualifiers, multiple discounts cannot be used simultaneously when purchasing tickets. Please actively present relevant certification documents for staff verification upon entry.
8. If the ticket is a VIP ticket, resale or exchange for cash is prohibited. Violators will be dealt with according to the law without the permission of the organizer.
9. For tickets purchased through various channels, please apply for refunds through the original purchase channel and handle them in accordance with the relevant regulations of each channel.
10. Refund applications must be submitted no later than 16:00 on the final day of the exhibition, and a 10% handling fee will be deducted from the actual sales price in accordance with Item 6 "Refund and Exchange Mechanism" of the "Response and Non-Response Items for Arts and Cultural Exhibition Ticket Fixed-Term Contracts" stipulated by the Ministry of Culture; for detailed refund policies and procedures, please call (02)2772-8880 (Monday to Friday 10:00-17:30).
11. Other ticket-related regulations or any consumer disputes arising from this ticket shall be handled in accordance with the response and non-response items for arts and cultural exhibition ticket fixed-term contracts promulgated by the Ministry of Culture.
12. To look after the health of participating citizens and cooperate with government epidemic prevention measures, please follow the instructions of on-site staff to measure forehead temperature and disinfect hands with alcohol. If you have symptoms such as coughing or fever (≧ 37.5 °C), the organizer reserves the right to request your departure, and admission fees will not be refunded or compensated. For any matters not covered in the exhibition regulations and items, the organizer reserves the right to interpret the activities.

Precautions

• Luggage storage services are not provided inside the exhibition venue, and personal property losses are not the responsibility of the venue. Please properly look after your personal and valuable belongings.
• Please comply with government epidemic prevention regulations, visitor flow routes, exhibition venue rules, and on-site staff instructions. In case of large crowds, please queue in order.
• Playing, running, and eating are prohibited inside the exhibition venue. Please do not bring food or drinks inside; smoking, chewing gum, and betel nut are prohibited.
• Peddling or reselling tickets on-site is prohibited. Individuals with inappropriate behavior who fail to comply after persuasion must leave immediately without objection, and admission fees will not be compensated or refunded.
• Pets (except guide dogs), long-handled umbrellas, baby strollers, and all kinds of dangerous goods and contraband are not allowed into the exhibition venue.
• Hitting, touching, or climbing on exhibits and display cases is prohibited inside the exhibition venue. Any damage must be compensated at the price.
• Fixed-point staff are stationed inside the exhibition venue to maintain order. If you find any suspicious persons or unknown objects, pick up lost items, or feel physically unwell, please immediately notify nearby staff for assistance.
• If you need to re-enter on the same day, please get a verification stamp at the exit and present the verification stamp at the entrance to queue up for re-entry. Valid for the current day only.
• If the exhibition business hours and regulations are modified, please refer to the announcements on-site or on the official fan page. For any matters not covered in the above items, the organizer reserves the right to interpret the activities.