Tokyo Full-Day Maglev & Lake Ashi Cruise with Mt. Fuji Views

Additional information

For Sea/Lake Tours

• Please be mindful not to feed the marine animals, walk on corals, or engage in any activity that may damage the marine ecosystem
• If you are prone to motion sickness, we strongly recommend you take travel sickness tablets 1 hour(s) before the activity time

Other Reminders

• The cruise will be on either the "SORAKAZE" or "Daichakai" boat of the Hakone Lake Ashi Cruise, depending on availability on the day. Please note that requests for a specific boat cannot be accommodated.
• Cruise operations may be suspended due to weather conditions such as heavy rain, high water levels, or strong winds.
• Guests are required to cooperate with temperature checks and hand sanitization upon entry to the Yamanashi Maglev Exhibition Center.

Prohibitions & Limitations

• The activity is unable to accommodate for allergies, gluten intolerance, vegetarian diets or other dietary needs
• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Outside food and drinks are not allowed
• Smoking and drinking is not allowed. You will immediately be asked to leave if caught by a staff member
• Participants are advised dress appropriately for this activity (long pants, long-sleeved shirt or scarf to cover shoulders, and closed shoes)
• Please dress accordingly depending on the day's weather conditions
• The following items are prohibited: drones
• Pets are prohibited
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• Flash photography is/are strictly prohibited inside the attraction
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• Smelly food (e.g. durian) is not allowed in the facility

Accessibility

• Important: Infants and children must be included in the passenger headcount
• Child seats are not available
• This activity is not stroller and wheelchair-accessible
• Please refer to the venue's official website for more information about PWD accessibility

Vehicle & luggage info

• The operator has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Luggage storage and delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Children under the age of 13 must be accompanied by a parent or guardian when boarding.