Sapporo Muroran Port & Lake Toya Full-Day Tour with Transfer

Additional information

Prohibitions & Limitations

• Participants who appear intoxicated may be refused service. In this case, no refunds will be given
• Please dress accordingly depending on the day's weather conditions
• Please be mindful not to feed the marine / wild animals or engage in any activity that may damage the ecosystem
• It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
• Smelly food (e.g. durian) is not allowed in the facility

Accessibility

• Child seats are not available
• This activity is stroller and wheelchair-accessible

Confirmation

• You'll get confirmation within 48 hours. If you don't receive a confirmation email, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the booking. If this happens, you have the option to reschedule or request a full refund
• A full refund will be issued in case of unforeseen events or extreme weather caused the following condition: Cruise, ferry or flight is cancelled
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• The activity will be cancelled if there is not a minimum of 18 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• Important: Infants and children must be included in the passenger headcount
• Private group (car): 0 years old and above are the same price as adults; Large group: 0-3 years old are free, 4-14 years old are child price, 15 years old and above are the same price as adults.