Countryside ATV Ride in Penang Balik Pulau

We are a family size of 3 (with a 4yo). Uncle Jimmy our chauffeur came to get us from our hotel at Georgetown and took us safely and comfortably to Balik Pulau. Rizal was our ATV guide. Being the only female, he allowed me to be second in line with my hubby and boy the next, followed by a group of 5 (all male). He constantly checked on us throughout the ride, gestured to stop at various locations and assisted us in taking amazing photos. He gave us a heads up what to expect in the next leg of journey (e.g. Cow). Last stop was at Hutan Paya Laut, a swamp forest leading to the ocean where we met the friendly ginger cat before making our way back. Uncle Jimmy was already there waiting for us to take us back to our hotel. Had our complimentary lemongrass drink and a slice of banana cake at Love uu cafe before hoping into Uncle Jimmy's car and bidding farewell. My 4yo enjoyed it so much! Thank you Rizal! We will be back!

Transfer to ATV base was punctual but the activity started a bit later then usual. However, proper training on the ATV was provided to participants and machines were checked before the start of tour. We also stopped at a few photogenic stops to take videos/photos. It was an enjoyable and memorable activity for our family. Toilets were also clean. Hairnet and helmets are also in good condition. had a slice of cake and a cold drink after the tour at Love UU cafe, next to the ATV base.

The ATV experience was guided by TCL ATV Extreme through the palm tree lined forest and through to the coast. It was a great experience to drive through the rice paddies in the morning. The guides did a safety demonstration before we started. This package guarantees a ride transfer from your hotel and back, avoiding the need to wait for a Grab. We had a short delay with our morning pick up and we're reassigned a driver at the last minute. The driver helped to let the agent know and we were ultimately on our way over an hour after pick up time.

scenic place with enjoyable activities with friends and relatives..but must be prepared with sunblock and anti mozzie stuff

Our guide, Rizal, was very professional, patient, and attentive throughout the trip. We were traveling as a family with members of different ages, and he made sure everyone was comfortable and safe at all times. We thoroughly enjoyed the ATV adventure and cherished every moment of the ride. The fresh air, beautiful greenery, and scenic surroundings made the experience even more memorable. Thank you, Rizal, for making our trip enjoyable and unforgettable.

The experience was great and guide was good. But problem is our ATV was 1 hour instead of 2 hours experience that was shared and what we paid for. Had asked klook agent to investigate and to refund unused hour for 3 paxs. The agent has yet to confirm status of refund