Cancun Plaza Condo Mexico

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

To be honest, yes, for the low price, it was not bad. At least the view was as promised, you could see the ocean from the side as advertised. Want to make this clear, so if anyone is on a budget and want to stay in the hotel zone, this could be an option. The building lobby had almost run down doors as we walked to the elevator. The room was ok, but not what it looked like in the pictures. The paint was dark and the room was hot when we entered. The bathroom was cleaned, but as you entered there was a strange smell, that put you off. The towels looked like they had seen many a season. The kitchenette was ok, we did not use it. We had read reviews that in that property, there were issues with the gas stove so we were scared to use it. Just gave all the details, so anyone who feels these are too minor, can surely go for it. We loved the walk to the beach through the hotel, we walked a long way on the beach and had an amazing morning.

We had to move after 2 nights b/c they were doing construction outside our door. The 1st night in the 2nd place a woman let herself into our room with the key, saying she booked it through airbnb. She’s been given the wrong info. 2 days later we couldn’t use the balcony b/c they were power washing right above it. Our stovetop has electrocuted me multiple times even though I was very careful after the 1st time. Our 5th night the microwave lit on fire. 2 security guys came to to try to find out where the fire happened because the fire smell was so bad a neighbor called them. The next day I wasn’t able to use the balcony again as a worker appeared there & setting up to work above it (was glad I was dressed. They offered another move to a spot where the construction was already done & we took it. Fridge stopped working for 2 days. Lost electricity - only our unit. Were told the electricity company made a mistake & it would be fixed the next day so we slept there 1 night then they never showed up so we moved back to the 2nd apt. Great for families - divided pool. No face/wash cloths in 1st 2 ‘standard’ studios, provided in upgraded unit. Plenty of bath & beach towels. Very clean. All apartments have beach & pool views. 2nd pool is on the restaurant roof is available if you purchase something from there. Massages can be scheduled there too - ‘feel good’ massage. The tide is VERY strong & often unsafe. LOTS of sargassum. The bus stop is out front & safe & easy

We dont recommend, spend your money somewhere else. Pay the price for a better hotel. Staff at dining tried charging us multiple times, pool time was overly restricted with access. If you wanna be under impressed and catfished, this is your place

La verdad que nos gustó mucho la experiencia, aparte que nos dieron una habitación completamente renovada la localización enfrente de la playa la piscina todo 10/10

Middle ratings because I only stayed one night instead of seven I booked. Could not open sliding door wall as locking mechanism was busted. Renter said she would come the next day and fix but I had to leave immediately next morning due to family emergency back home, thus only one night stay. The description of room when booking said "balcony" but it should be changed as it is not a "balcony." Correct description would be a "Juliette balcony" if you want to use the balcony description. I asked Mary Dana (renter of room) if I could get some refund on account for a future stay since I only spent one night there but paid for seven. I didn't ask for a refund, just credit if I am able to return to Cancun, and she said yes, but I have not seen any confirmation of a credit. This room was nice, except for the Sliding door wall unable to open and the balcony description when booking.

Reviewing Condo 2306. Great location on the quieter end of the hotel zone. Great pool, great beach, view, restaurant, bar and staff. Condo was pretty clean, floors hadn’t been done. No facecloths until our last day. No closet and not a balcony you can sit outside on, about a foot wide. Basic amenities were fine, beds were comfy. Rain shower with light pressure. If you have long hair like me there’s no washing it! Would stay again as we enjoyed the smaller quieter building compared to the huge resorts down farther. Oxxo across the street. Restaurant and bar were good but pricey. Manned security gate, felt very safe.

We thoroughly enjoyed our stay. Options for food around the location were a bit scarce but I was fine about that. Liked that there was a small very affordable convenience store on location and coin laundry if needed. The restaurant/bar has great staff. If you struggle speaking Spanish they are very accommodating with English. Easy access to a BEAUTIFUL beach. Only there two nights and was sad to go. The room was adorable, showed some wear and mild tear… It felt a bit more relaxed, organic and homey because of that. We had a balcony with ocean view, recommend getting an ocean view! If early riser bring coffee to make- restaurant doesn’t open until 8am (stays open til 11pm) but they have industrial expresso machine and cappuccinos are good!

the people where ok to deal with they let us check out a few hours late witch was nice but the room 2101 is really run down and is in desperate need of renovation

The room is ok, but the area is magnificent. Easy access to the beach and the pool Area is beautiful. The restaurant is amazing too. Would highly recommend

This place is not anything close to the photos. It was so run down looking and the lock did not seem secure. There is nothing to do here. The beach was very small and no one wanted to help us. It was so gross and not anywhere close to the photos that we ended up walking next door and booking a different room to stay.