ibis Styles Bordeaux Meriadeck

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff were efficient, very friendly and very helpful. The room and ensuite were quite small but clean and the bed was comfortable. The shower was okay but not high pressured. Unfortunately there was no kettle and no tea and coffee supplies in the room. Sadly missed. Also there were no information leaflets in the room eg. meal times, menus, facilities available etc.

Evertihing was good

Room is good, bathroom is a bit too small with no toiletries. Most shocking no water at all except for a dispenser in the lobby. The heat in Bordeaux is very strong so the hotel should consider the hydration of their guests. Water is cheap to provide.

Got there from an overseas flights and took a shower early afternoon. Asked for additional towels as only 2 were in the room for a double occupancy. Went downstairs to ask for more for a later shower and was given attitude for daring asking for additional towels. This is supposedly the higher end of ibis hotels chain. 1/2 coffee machines were not operating as always needed to be fixed by the staff who really didn’t seem to care as people were lining up to the only machine available. Very poorly managed. Only young staff and no senior managers on site. Staff seem to not care at all and super rude. During the checkout someone knocked at our door 15 minutes after the deadline for our checkout. Again was given attitude telling us it’s time to leave the room despite all the issues we encountered. Area is ok just ahead of tram station. That’s the only benefit. We will not stay there again.

Nice hotel with good breakfast option.

Our stay was great!! The location was really good, a nice walkable area with nearby bus & tram stops. A couple stops away or a simple walk away will get you into the city centre which was great. The rooms, bathroom & all amenities were very clean and matched images. I was struggling to figure out how to use the tv's chromecast but the staff responded very quickly & helped me with that which I appreciated. Also we both really liked the breakfast options! I definitely recommend & will definitely return when I'm in Bordeaux next.

Easy

Depsite being advertised as an air conditioned hotel we arrived to very hot and stuffy room. When we asked about the air con we were advised that this wouldn't be turned on for another week and received a flat response that as it hadn't been hot until now it wasn't to be turned on for another week and this in Mid May!!! We were offered a fan but the fan provided blew out more hot air that cold/cool air and we woke up about 3am due to a boiling room (according to the fan it was 31 degrees in our room.). We subsequently gave up with the fan and opened the window which didn't open much the only issue with this was that for the air to flow from the window into the room we couldn't close the curtains so we had to sleep for 3 nights with the curtains fully open in order to at least be able to sleep without sweating all night. The breakfast buffet was very sparce with very little selection. of what was avaliable it was mainly end of items (eg of 3 jam pots available 2 had been scraped pretty much clean). It was not worth the £12 per person it was being charged for.

All staff were friendly and very helpful. Continental breakfast was very good, better than we anticipated. Great location for transport as tram just 100 meters up the road. Bathroom a little awkward but does the job. Room clean. Will definitely use this hotel again.

After reading some reviews on this hotel I wondered what I had booked. Our stay was excellent, staff were helpful and personable and could speak English, which is always a bonus. The room was clean, well looked after and comfortable. Breakfast was a continental buffet style eat as much or as little as you wanted, with plenty of tea, coffee and fresh fruit drinks. They only thing that I would like to see is the facility of tea/coffee in the room. A pleasant experience. We would stay again.