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2 adults, 1 room

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Swissotel - Chicago

323 E Wacker DrSee map

kr 1,307.26per night

This is the cheapest price in 30 days, based on the rates on 22 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
Fitness center
Spa
24-hour front desk
4.5/5Fantastic 3K+ reviews
Reviews summary
Prime riverfront location with spectacular views. Friendly, efficient staff. Consistently clean, comfortable, and spacious rooms. Relaxing atmosphere, well-equipped facilities, and convenient downtown access highlighted.
Exploring the area
Randolph-Wabash Station, 700m, About 11 mins from hotel by foot
Millennium Station, 600m, About 9 mins from hotel by foot
Chicago Meigs Airport, 3.4km, About 6 mins from hotel by car
10
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, Lake View
1 double bed or bigger

30.0 m²

Lake view

14
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, City View
1 double bed or bigger

30.0 m²

City view

9
Swiss Pinnacle, Room, 1 King Bed, Non Smoking, River View
1 double bed or bigger

30.0 m²

13
Classic Room, 1 King Bed, City View
1 double bed or bigger

30.0 m²

City view

10
Classic Room, 1 King Bed, River View
1 double bed or bigger

30.0 m²

13
Executive Suite, 1 King Bed, City View
1 double bed or bigger

70.0 m²

City view

11
Classic Room, 1 King Bed, Lake View Lake View
1 double bed or bigger

30.0 m²

Lake view

19
Premier Room, 1 King Bed, City View, Corner
1 double bed or bigger

39.0 m²

Lake view

10
Classic Double Room, 2 Double Beds, City View
2 beds

30.0 m²

City view

19
Classic Double Room, 2 Double Beds, River View
2 beds

30.0 m²

4
Classic Double Room, 2 Double Beds, Lake View
2 beds

30.0 m²

Lake view

14
Premier Corner King Room - Lakeview
1 double bed or bigger

39.0 m²

10
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, City View
2 beds

30.0 m²

City view

11
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, River View
2 beds

30.0 m²

12
Swiss Pinnacle, Double Room, 2 Double Beds, Non Smoking, Lake View
2 beds

30.0 m²

Lake view

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Reviews

Read all reviews
4.5/5.0

Fantastic

3K+ reviews
Location
0.0
Services offered
4.6
Cleanliness
4.6
Atmosphere & facilities
4.4
Reviews summary
From real reviews, powered by AI
Overall impression
Prime riverfront location with spectacular views. Friendly, efficient staff. Consistently clean, comfortable, and spacious rooms. Relaxing atmosphere, well-equipped facilities, and convenient downtown access highlighted.
Location
Central riverfront location, walkable to attractions, dining, shopping, and public transportation. Easy access to pedway, Riverwalk, Navy Pier, and Magnificent Mile.
Services offered
Friendly, helpful, and attentive staff. Quick check-in, valet parking, luggage holding, room upgrades, and tour booking assistance available.
Cleanliness
Consistently clean and well-maintained rooms. Spotless bathrooms. Fresh, bright environment. High cleanliness standards and tidy surroundings noted.
Atmosphere & facilities
Relaxing atmosphere. Spacious rooms with great river and lake views. Comfortable beds. Well-equipped gym with stunning views. Cozy lobby with bar and dining options.
All
4.5+
3.0+
jennifer
Reviewed: 27 Jul 2026

4.0/5.0

Great
Room was clean and comfortable. Hotel was nice and quiet at night. Bed comfortable. TV options was movies was limited as you have to pay for all movies. Room had no microwave but you could rent one for extra charge. Location and parking was convenient and easy.. staff friendly.
Marcia
Reviewed: 27 Jul 2026

5.0/5.0

Fantastic
$15 resort fee rebate did not cove one martini
HAO
Reviewed: 25 Jul 2026

5.0/5.0

Fantastic
Good location hotel is clean ,staff is nice
Todd
Reviewed: 25 Jul 2026

5.0/5.0

Fantastic
Swissotel was really nice. Central location. Wonder coffee and breakfast choices. Will stay there next time we return to Chicago.
Adriana
Reviewed: 25 Jul 2026

3.0/5.0

Good
Great place, comfortable bed, but no supply in the bathroom. Check for shampoos before you get in a shower unless you bring your own. It should not be that way for the price of the room!!!! Disappointing!
Suzanne
Reviewed: 24 Jul 2026

5.0/5.0

Fantastic
Great stay , rooms had beautiful view
Alfred
Reviewed: 24 Jul 2026

1.0/5.0

Below average
The room that stayed in at swissotel was at best just average but overpriced! When booking the stay, I paid taxes and fees up front however, I was charged an additional $35 per nite for an “Urban Experience” that I was never made aware of until I was checking out! This is unacceptable.
Jodi
Reviewed: 23 Jul 2026

5.0/5.0

Fantastic
The fact that the keep their own bees and incorporate their honey into their Food. The cocktails in the lounge and the Hummus platter were amazing. Maria was our Server all weekend, she took extremely good care of us!! Breakfast by room room service was really good and convenient. The one Thing that I didn’t like about room service was there was a two different extra charges. One was a Service Charge and one was a Convenience charge, which, really are one and the same. Seemed completely unnecessary for a Hotel charging $400 a night then $30 Resort fee with no pool or Spa Services! ! You get $15 credit at the bar that equates to 1 drink. One Service fee for Room Service is Plenty when you’re charging what you do! Overall, Loved this Hotel and would stay again! So Convenient to Michigan Avenue!
Tibor
Reviewed: 23 Jul 2026

1.0/5.0

Below average
Dirty, Nasty, Filthy, Disgusting place. Carpet stains, thorn sheets, mold in shower, dead bugs in light fixture, dust in AC vent, broken fixtures, thorn banged up furniture inside the room, Stepped into the piercing from the previous guest, no vacuum. Just not worth it. If you book it through expedia, they'll put you into a lower floor that has seen better days. Self Parking is Horror! Try to get your SUV down under the building without damaging it. Driveway is extremely narrow. Location is great, but the hotel itself is bad! I would not recommend staying here!
HAO
Reviewed: 23 Jul 2026

5.0/5.0

Fantastic
Good location Clean and quiet

Overview

Swissotel - Chicago

Renovation:2019-01-01
Rooms:661
Floors:43
Star rating:

A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This luxury hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.8 km) from Lake Michigan.

Description

A stay at Swissotel - Chicago places you in the heart of Chicago, within a 10-minute walk of Michigan Avenue and Millennium Park. This luxury hotel is 0.4 mi (0.6 km) from Chicago Riverwalk and 0.5 mi (0.8 km) from Lake Michigan.

See all

Exploring the area

Transport

Randolph-Wabash Station

Metro stations
700m

Millennium Station

Train stations
600m

Chicago Meigs Airport

Airports
3.4km

Attractions

River Esplanade Park

300m

NBC Tower

400m

Chicago Architecture Center

400m

Legacy Parking Lot @ NBC Tower

400m

Harris Theater

400m

MUSEUM OF ICE CREAM

500m

Michigan Avenue Bridge

500m

DuSable Bridge

500m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Fitness center
Spa
24-hour front desk
General
Non-smoking throughout
Fireplace
Gift shop
Shop
Elevator
Housekeeping
Wedding services
Bicycle rentals
Valet parking (additional charge)
Garden
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Accessibility
Wheelchair accessible
Assistive listening devices available
Braille or raised signage
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 21 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Resort fee: USD 35.22 per accommodation, per night

The resort fee includes:

Additional inclusions

Fitness center access

Health club access

Phone calls

We have included all charges provided to us by the property.

Other fees

Fee for cooked-to-order breakfast: approximately USD 5 to 35.00 per person

Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)

Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)

Valet parking fee: USD 87.00 per night

Pet deposit: USD 250.00 per stay

Pet fee: USD 50 per pet, per night

Service animals are exempt from fees

Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.

See all policies

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